Spring Creek Barbeque — Restaurant in League City

This is one of those difficult reviews to write because of strange factors.

First of all, the facility was nice, clean and organized. Got a real southern country vibe when we walked in the door and the smell! Wow what a punch!

Secondly the staff was super friendly and communicated well even though it was our first time here everything was very service oriented.

Price point was average for a BBQ place, 25 bucks a person is what I'm used to around here, but this is where the difficult part of the review comes in.

The food... alright I gotta say it, working in food retail for over 15 years it's very easy to spot prepurchased food vs something that is home made at the location and this is where they lost points. You could tell right away that the food came from can or package and yes I know that's being a stickler but if I'm paying 25 a person I have a different expectation. Their BBQ sauce felt a little home made if not something that was altered to feel home made.

The main course food was really good and really plain at the same time, which struck me as odd. The pepper sausage was amazing! The turkey was really good, all be it cut funny. But the brisket felt like it wasn't smoked for a long enough time, it felt like it was cooked to temperature and pulled out for service.

The one last thing that struck me as odd is how the main course meat was left out under heat lamps covered with butchers paper. I know that's nit picking but we were dealing with a fly at our table and that gets your mind thinking.

It's a good place but I wish it could be more! Especially for 25 a person! Gotta say one last time the people...

Ordered whole pecan pie... Picked up Saturday for Easter. Pie was totally burnt from the pecans into the crust. Called Easter morning and they offered to replace it. Well guess what, pie was burnt even worse than the first one. One of our Easter guests took a bite and the crust was so hard it almost broke one of his teeth. I am a person of principle, so Monday morning I took both of the pies back so the manager could see for himself the quality of what was coming out of the kitchen. Michael, the manager did not say he was sorry that happened, did not apologize whatsoever, only said I will not give you another pie because it will probably come back also. HOW RUDE! And by the way a big yes it would be returned if it was burnt! I told him I did not expect another pie nor a refund, I just wanted him to see what was coming out of his kitchen and to correct it. He COULD CARE LESS! I will never go back there and I have heard some most negative comments about that establishment here recently. We went to Cracker Barrel and picked up the most delicious, fairly priced large pecan pie. One of my friends said they had bought barbecue stuffed potatoes from Spring Creek Barbecue and had to return them they couldn't find but four little pieces of meat on them. AND my brother bought 15 lbs of what was supposed to be lean brisket and when he got home it was all fat...took it back and they gave him fits about refunding his...

Very Disappointed - SCBBQ has been a long time favorite but they have just lost me as a customer. My wife and I met for dinner on 8-17-23 and were likely part of their early dinner business customers. I noticed that when I was ordering, the server pulled away the freezer paper covering the cutting block and then he asked what I was having. I told him "I'll have your rib dinner". I noticed that there were 3 ribs sitting on the cutting block that were likely left over from their lunch serving. He put those on a plate and said that he would bring the balance to my table. Needless to say, the three ribs he served me were not even warm to the taste and then the server brought me two fresh ribs off the grill. As I sat there enjoying the fresh two ribs, I thought to myself how disrespecting it was to knowingly serve me three cold ribs while delivering two fresh ribs minutes later. I asked to speak to a manager and he showed up minutes later. I told him what had happened and I also told him that the server should have told me that he would deliver my plate of ribs when the next rack comes off the grill. Just really bothers me when I spend good money on sub-quality dining and customer service. Thumbs...