Super disappointed and will not be returning to this location. When I walked in there was one visible employee. While he was taking my order, 2 other patrons walked in. He waited on all three of us, one of which had a very intense order and then began fulfilling orders after asking someone from the back to come up front. I think a better protocol would be to call someone out sooner to get started on the drinks. Somehow the first person to receive their order was the third person in line. I had only ordered 2 - 32oz. regular menu items At this point I said something to one of the workers and he tried to finish up my drinks. There was obviously some issue with them but nothing was mentioned. He handed me 2 drinks, apologized for the wait, and I left. It wasn’t till I was driving away that I realized I had been given 24 oz. drinks, not 32 oz. drinks. I called and spoke to the “manager “ who did not seem to care. I asked him to refund the difference in size and he said he’d have to have his manager make the change. $23 for 2 smoothies that took at least 20 minutes to receive and when I finally tasted it, it was too thick and tasted terrible. I’ve had this drink several times before so I’m aware of how it should taste. Complete waste of...
Read moreI'm very happy for this addition to Leander since there are no real other smoothie options in this area. The staff was all new and kind. I love seeing when places first open and you can tell the staff was trained on customer service... that is a lost art these days. They were friendly and knew how to upsell. Even though I don't usually go for it, I did today because of how nice they were and it's nice to give the kids a win. I will be a regular for sure. Great job at...
Read moreThis new Smoothie King location is hard to find since it’s not showing up on the map correctly. Even though they’ve only been open for two weeks, the place already felt a little dirty—there were crushed pretzels on the seats and the space didn’t feel well-kept.
On the bright side, the staff was super sweet and very helpful. They were kind, welcoming, and eager to help with recommendations. With a bit more attention to cleanliness and visibility, this could be...
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