Dunkin' — Restaurant in Lebanon

Stopped in after open at 4am and multiple signs at the location and Google stating 4am open time but when I got to the drive through sat there for 5 minutes with no answer. Another car came up as well and also sat in line no answer at the speaker. Drove to window as I could clearly see a lady working inside just shaking her head at us. She never came on the speaker, never came to the window, so I drove around and double checked the hours everything said 4am. I tried calling no answer multiple times. Drove around again same thing no answer at speaker or window. Frustrated I just had to leave and kept calling and a lady finally answered and said that someone didn’t show up and she came in for them but had nothing ready no coffee or donuts and I stayed there were multiple of us in line, she could have at least acknowledged us and told us they weren’t open yet or that they would be open at 5am or SOMETHING instead of just flat out ignoring us and just shaking her head inside as we drove around. I took video as I went around and the lady can be seen in the video not acknowledging the drive thru in any way and just shaking her head inside. Not the kind of experience for a new chain I want to give my business to. Unprofessional and I will have to stick to other Coffee places who care about their customers and open up ON TIME. This...

3.5 stars - The donuts at this location are consistently fresh, soft, and flavorful — you can tell they’re made with care. The coffee is always spot on, hot and smooth with great consistency between visits.

However, the sourdough sandwich continues to be a disappointment. This is the second time I’ve ordered it from this location, and both times it has come out barely toasted. Today, I specifically asked at the window to ensure it was properly toasted, referencing my last experience. I was assured that it was — but as shown in the photo, the bread is pale, soft, and far from the golden-brown, crisp texture one would expect from a “toasted” sandwich.

Please share this feedback with the kitchen staff. A quick pass through the toaster is not the same as a properly toasted sandwich. This detail matters for customer satisfaction, especially when it's a recurring issue.

Overall, still a solid location — just needs a little more attention on quality control for...

⭐️⭐️⭐️⭐️⭐️ This coffee shop changed my life. And possibly my blood type.

I walked in a mere mortal. I walked out a jittery, wide-eyed caffeine deity with the ability to hear colors and taste time. The barista greeted me like we were old friends who had survived a zombie apocalypse together.

The ambiance? Cozy enough to make a raccoon consider settling down and starting a family. There’s indie music playing softly in the background, mismatched chairs that scream “quirky charm,” and a bathroom so clean I briefly considered moving in.

I ordered a croissant that was so flaky it ghosted me after one bite. The latte art looked like a swan having an existential crisis, and I loved it. Every sip felt like a warm hug from someone who knows your deepest secrets but still loves you.

Would I come back? Absolutely. I’ve already named a table and claimed it as my emotional...