Turnabout Pizza — Restaurant in Lemont Township

I've been going here for years. I used to tell my out of town friends about the pizza here and how amazing it was and treat them to it. The ovens turned out perfectly cooked crust, topped with a perfect tasting sauce, and plenty of fresh toppings.

I stopped going there for a while and a couple years had passed. I don't know, but something has changed. It's not the same anymore. I've gone back a few times in the last few months, and the crust is no longer perfectly cooked, but instead has a lot of burnt spots that certainly ruin the taste. The sauce is no longer the perfect pizza sauce. I can't really tell what's different with the sauce, but it's not the same and definitely not as tasty. The cheese and toppings are still fresh and plentiful though, so that's a plus. There's probably a lot of people that either never tried the sauce years ago and will like it, or maybe prefer it now. And maybe the crust is just a hit or miss depending on how the ovens are.

I won't say the pizza is terrible. But it's not the same and no longer my favorite pizza. It kind of sucks because I loved turnabout so much. I am going to try it one more time though before I completely take them off my list. I might be wrong but it seems like ever since the remodel, that's when I noticed the change. But, I am glad that there are still many positive reviews and people enjoy and support this local Lemont business. Hopefully, after I try it one last time, I'll get the same great pizza that they used to make and can call this place...

Wrong order and no masks I ordered online for pickup there on July 19th. What struck me as odd, as no one working was wearing a mask. It's a SMALL place and there was close to ten people crammed in there working - none wearing a mask. Now, if this doesn't bother you, then you can ignore this remark. To each there own. But, they did mess my order - three times. First, when I arrived on time, they told me they never printed up my order. Nice. It would be another 25 minutes - but they told me they would take a percentage off. Came later, they gave my order and said not to worry about it. Never mind I already prepaid online. Was about to walk out, when I notice they just gave me the pizza I paid for and not the 2 orders of Bosco Sticks I paid for. The counter person reach under the counter, and said, oh, here you go. I got out quick, as with the customers and workers, there had to be close to 15 people in there (again VERY small) and I was the only one wearing a mask. Needless to say, got about five minutes and notice they gave me ONE order of Bosco sticks, not the TWO I ordered. Next day, both my son and daughter woke up with fevers - we all got tested and were negative. Now, I am NOT saying that the pizza caused . all. But it was a verrrry odd...

I ordered an xtra large pepperoni and sausage pizza. I had it delivered. On the website. It gave me the option to add 4 red pepper packets bbq sauce which I had put 2 packs. (Not on the pizza) cause it gave u the option of "QUANTITY"! I also had it well done. When I got the pizza n opened it up. I had bbq sauce all over my pepperoni and sausage pizza. Called the store and spoke with the manager on duty. Which is today Sunday night Sept 1st. He said that he cant do anything about it after I told him... That he got my ordered wrong. I told him why would it give me the quantity of bbq sauce and if so. Why would u put it all over my pizza? He said thats just how we do it here. Never heard of asking for quantity of bbq sauce. And had it filled the whole pizza? I ordered pizza all the time. And if I do want want to customize my order, it would say marina or bbq sauce and give u the option of whole or half pizza? He said "well I cant help you out." Thats just how it goes. Im out 42 dollars. Cause unless im ordering bbq chicken pizza. No reason I would order it on pepperoni and sausage. Thanks to the shift manager! He just...