Jersey Mike's Subs — Restaurant in Lenoir

A woman and her 15 year old Autistic son came by to pick up their online order. Her son went inside and was confused by the directions given to him by the 18 year old female at the register. She laughed at him, asked him if he was driving (meaning they were demeaning him calling him stupid, “you’re not driving, are you?”). Instead of simply telling this young man the correct procedure and order to pick up, they laughed at him, called him names, refused to say their names when they were confronted by the mother, they laughed at the mother on the way out. The mother called corporate but I HIGHLY doubt anything will be done to correct the actions of the employees at this establishment. It wasn’t just the young lady at the register. Birds of a feather flock together. Every single one of them chose to laugh and make fun instead of helping someone who clearly needed it. Genuinely...

Staff was friendly but the young man waiting on me was waring gloves when I came in. Then with the same gloves, he handled writing utensils and an order pad. Then with the same gloves handled my sandwich... Cutting the meats and cheeses with those same now dirty gloves. My bare bun was also just plopped on the same bare counter where they put papers and pens and money. Pens and paper pads get dropped on the floor all the time and they are super germy. I left due this unsanitary environment with no sandwich. Staff just needs to be trained better regarding the use of gloves and how to prevent the transferring of germs. This is on the manager or training staff, not necessarily the young man waiting on me. People don't know if you...

Ordered a turkey ranch something sub that was so disgusting. There was so much extra ranch dressing on it. I took two bites in the car when my son and his fiancé left. I just threw the rest of it out. It was absolutely disgusting prepared. Nobody talked to us about the order. It has so much ranch dressing on it. It was absolutely disgusting. There's obviously a lack of training there on how to handle customers and handle food prepared. That was the most disgusting thing I've ate in quite some time. I will say my son's sub a regular turkey club was good for him and so is his fiancé's. But mine was absolutely the most disgusting thing I've tasted in years. He took one by it as well and spit it out it...