The store does not have a take out menu at all Half the stuff they offer is not on the tv menu in the store. The website for online ordering does not tell you what items are on specialty pizzas like we all know. The website does not show any pricing until you place the order. You have to build an order just to look at the item options. I think they need to do a lot of revising on this plan. After standing in the store trying to ask questions to about the menu items to the completely clueless employee behind the counter then looking at the online menu I was so frustrated I just went to papa John’s where you can actually just walk in and order food they way you want it. Lot of work on your website and training for employees would go a long way for this place Been 8 months since I walked in here and now I remember exactly why. Nothing has changed. If you just want to get totally frustrated ordering a pizza come here. You will pull your hair out. It’s not free so at least put the pricing so you know what...
Read moreUpon arrival was not greeted by any of the 5 available staff, the employee at the pos was engulfed with a pos order and did not call upon any of the other staff,and...my order was hot on the pickup shelf, so based on the chain standards any staff member is required to address incoming patrons so the paid on line doesn't wait and enjoy the results of this service, can this chain address why the time pickup schedule is so wanky and not user friendly only at this location oh and why they don't have the respect to address who's next in line but took an individual who just walked by and in front 6 other patrons...better work on customer...
Read moreUsed the app to order one pizza, one bread bites, and two sodas, scheduled to be delivered at 5:45pm on a normal Thursday evening. I received the pizza at 6:35pm. That is 50 minutes late! I was 5 miles from the store. According to the app it came out of the oven at 5:53pm and was picked up to be delivered at 6:25pm. So it sat under a heat lamp for 32 minutes. $42 for old pizza. When it was 30 minutes late I tried to cancel the order but when you call you can only talk to an AI that is useless. A human in the store never picked...
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