Papa Johns Pizza — Restaurant in Lewisburg

The manager was a half hour late to opening the store (first of all), so when we come to pick up our order, we can’t even get it right away because he’s not here and the door is locked. The store opens at 10 and he didn’t come unlock it until 10:30. When we get our order, we realize they gave us cheese and we ordered pepperoni. We go back in to show them that it’s wrong & he says that we DID order just cheese. We proceeded to show him our receipt that shows we ordered pepperoni and he says “on his end it shows just cheese, I made what you ordered.” We reminded him of our receipt that clearly says pepperoni. He then begins to explain that he gave us the pizza that was originally $12 for $6 - this was because of the “any medium one topping pizza $6 carry out deal” - as if he did us a favor when that’s what we would have paid anyway. While trying to explain where he was in the wrong with this entire situation, he has the nerve to interrupt and say “what am I going to do with it? I can either make you a pepperoni pizza and you pay me another $6 or you can take what you ordered.” EVEN THOUGH WE SHOWED HIM OUR RECEIPT FROM THE ONLINE ORDER SHOWED PEPPERONI. We weren’t looking for free food or a refund, we were just going to give back the cheese pizza to get what we originally ordered. Poor customer service, poor management and just overall POORLY RAN. We will not purchase anything from this location ever again. Save yourself the trouble and go somewhere else!!! You’ve...

Absolutely disgusting. I order an ultimate garlic stuffed crust with cheese well done and a cookie and paid 40 something dollars after leaving a 20% tip. Only to get a sloppy soggy undercooked mess that was completely inedible! As soon as I grabbed the box from the delivery driver I knew something wasn’t right. The box was damp and saggy. Once I opened the lukewarm box I noticed the cheese was suck to the top. The pizza looked like it was flipped upside down; all the sauce and cheese was sloshed to one side pouring into the corners of the box itself. The pizza was doughy, wet and barely warm. It almost felt intentional how far from well done it was. It had black flakes of god knows what in it. Remnants of the dirty pan it was cooked it I’m sure. When I called to inform the manager I was told it would take 3 days for a refund. THIS PIZZA WAS HANDS DOWN THE WORST PIZZA I HAVE EVER...

Used online app for 2 take out and was 8 bucks each. Quick making, quick ready time and we're staying at Hampton Inn so close by. The check out associate offered plates and napkins which I felt was special considering she didn't know we live here and happen to be staying at the hotel. Great service with a smile and super kind. Pizza is alright as usual and I believe that following the app messages sent to my cell for the making, baking, almost done and ready with estimate time has been the best yet for being about 2 minutes from here, grabbing the pizza, getting it back it was warm and not manufactured tasting like paste and odd cheese melt like wax when i'ts been delivered. This is how I remember Papa John's tasting growing up. This would be the way to order too, they are quick and PICK IT...