Tropical Smoothie Cafe — Restaurant in Liberty Township

I was at the Liberty Township Ohio location tonight around 6:45pm and I got an açaí bowl and added pineapples. I handed the owner my money and then I noticed the small sign by the register that said “this week with a bowl or food purchase you can get a free smoothie.” As he was counting my change I said “Oh I can get a free smoothie since I got a bowl!” Then he hands me my change and tells me no I can’t because he will have to do his books at night and it will be a hassle. I don’t understand how if it says my smoothie would be FREE. He told me next time I come in (which I am NEVER going to this location again) that I can buy a bowl and get a free smoothie if I scan my rewards. It would have been no unconvinced for him at all to hand me my free smoothie that I earned by buying the $11 bowl. I will be telling everyone I know in Liberty Township not to go to this location. I have lived here for over 15 years and never received such bad customer service at a restaurant. Do not go to the Liberty Township...

Visited this location for the first time yesterday. Got an açaí berry boost smoothie and a turkey bacon ranch sandwich. The smoothie was excellent and I would get it again but the sandwich left a bit to be desired. It tasted like the bread was maybe about to expire or something, I can’t really put my finger on it but it was maybe a little stale. The store itself is very clean and the customer...

This location (Liberty) is my absolute favorite spot , Tropical Smoothie Cafe, to come eat, grab a smoothie, and just vibe.. Harry runs this location, and has become like family, as has all of his employees. If you've never been, you should definitely stop by and at least try... and if you do, tell them PRINCESS...