Vibe Powell — Restaurant in Liberty Township

After a long time, I decided to stop by this shake shop. The $9.87 price for a shake was surprising, but I chose to stay and work. I did not think this would be an issue. Later, the owner caught my attention (from behind the counter) and said, "Girl, I don’t mean to be rude, but you’ve been here since 10:00am… Don’t you think it’s time to leave?" I was genuinely caught off guard because every coffee shop and shake shop, I have been to encourages customers to stay as it promotes a sense of community. I explained that I had been working and had never encountered this issue at other shops. The owners response to that was other customers may want to sit there. However, I was the only customer there, and there were plenty of open seats available. I know some places have signs that limit customers time, but never have I heard making a customer leave in a non busy place. If it was crowded I would have left anyway. I expect better customer service for any place of business. I am saddened to say, I cannot find it there. It is because of this, I...

my friend and i went inside to get some drinks and the owner was just sitting there on her phone and barely even acknowledged us when we walked in. literally unreal such bad customer service. so sad considering that some employees are close friends of ours and the drinks are so good. makes me never want to go back. so unprofessional. and she was very rude when communicating to us and when we received our drinks she just set them down like nothing. i had to say “have a good day” to her cause i know she wasn’t going to say it in the...

I tried this place the first time and it was okay- however overpriced. The other issue I ran into was the masks. There is a sign outside- but none of the employees were wearing them correctly. Went back for a second time and their drinks tasted like drinking straight up crystal light powder. Everyone was nice, which was probably the only good part of the experience. I would throw this drink away- but I would feel bad for throwing 6 dollars...