Wendy's — Restaurant in Liberty Township

Rude Caucasian woman manger working the night of 10/18/2024 around 10:30 NEEDS A LESSON OF HOW TO TALK TO PEOPLE! communication is very POOR to patrons. If the dining room is closed the door needs to be locked if broken it should be fixed for security issues but what we won't do as humans is talk crazy to dashers who are also just doing their job which also helps this company make money so in reality we are coworkers. To aggressively tell someone to basically get out and their trespassing of an open establishment is not how business should be handled. Line wrapped around the building shows y'all need help and management is poor with service and speed and judging by the looks on the workers faces their morale is highly low because of management. So to YOU rude woman I've too worked for Wendy's and it was NEVER ran this way from the staff to the service. To the owners she needs a course on how your guest are expected to be treated because that is surely not it. Bad energy...

We went yesterday. The line took forever when we finally got to order the lady was rude and had an attitude when I pulled to the window I don’t have a lot on my card so I pulled out 4 dollars in change and a dollar and was gonna put the last 3 dollars on my card. I’ve worked on registers like that before you have to put the cash in the system first then the card. She said how much is on this card I told her I’m not sure but not much and I want to use the five dollars in cash first. She looked at me and said sorry I’m making this complicated but I have to do card first. She didn’t want to count the change. It processed of course and went through but now I barely have anything on my card. She had the audacity to look at me and ask do you still want the change like YES that’s my money. Very rude service what would’ve happened if I didn’t have the money on my card. I would’ve been in...

I have never had a bad experience with any Wendys until 10/07/2021 I asked for a bacon cheddar chicken sandwich and this is the meat that was put on the sandwich. One bite and I was immediately disgusted by the dry hard tasting chicken. I called the manager and was told there is nothing wrong with it and it’s supposed to look like that. REALLY? I’ve had the sandwich before and it was juicy, tender and pleasing to the eye. I don’t know what was up with that abomination of apiece of chicken. Every other chicken sandwich Ive had has never been like this one. The manager stated the company did something to all the chicken sandwiches. I’m curious to what happened to serving quality food and if it’s not quality return it or throw it out but definitely don’t serve it to paying customers just to make a dollar. One more incident like this and Wendys will go on my DO NOT PATRON list...