Pleasant BBQ Garden — Restaurant in Lilburn

I decided to try this place upon suggestion by one of my coworkers. My first visit was a good experience. The BBQ combo that I ordered was hot and fresh. The pork and duck were perfectly cooked and seasoned. The napa cabbage was flavorful and the rice was cooked just the way I liked it. I was incredibly satisfied with the meal...portion,taste and price point wise. I went back just a few days later and ordered the same BBQ combo but this time choosing all duck as my choices. The duck was cold and overdone. The napa cabbage was also cold and limp as was the rice. It was so disappointed that I didn’t even eat what I had ordered. I called the next day and spoke to Chan/Chen. She agreed to replace my order. I told her I would send a picture of what I had at home via text as I didn’t want her/the restaurant to feel as if I was trying to get a free meal from them. When I got to the restaurant another employee talked to me in detail about how the meats are always cold as well as the napa cabbage. He continued by saying their rice was the only thing that’s really hot. His explanation was all repetitive and didn’t make sense. I patiently listened and then instructed him to make the replacement combo duck and pork. He put my meal together and asked me for $10.59. I explained to him to that I spoke to Chan/Chen and that she agreed to replace my meal from the previous day. He wouldn’t budge or listen to me. He insisted that I remit $10.59 which I did just to save myself from an argument and further drama. I got home several minutes later and the meats,napa cabbage and even rice were cold. I found myself disappointed once again. I definitely won’t be returning again and I will share my experience with...

I came to this please when they first opened a few years ago but haven't come back again today. I think this will be my go to place for duck - even though it's a little out of the way for when I go grocery shopping at Jusgo, Great Wall since it's on the other side of I-85. I used to go to Ming's as it's right there... but the owner/manager (whoever he is) at Ming's kinda has some weird vibe (snobbery or just apathetic?) I mean Ming's duck is fine, nothing to write home about and I think it's like $1 cheaper. But the duck at Pleasant BBQ tasted better than Ming's and was not overly fatty. I will be driving the extra few minutes to get takeout BBQ...

Food may be okay but the staff refused to let the customer use the bathroom saying they have “NO bathroom” inside and just use bathroom in the supermarket in the mall which is violating Georgia health code requirements. We had a long drive with a small kid just needing a quick run for the needs but we couldn’t.

I have tried to dine in but since the seating were awkward and the lady already packed my food in a bag after I mention couple of times that I wanted to dine in. Well, after the bathroom run at the supermarket and now we are eating in our...