Subway — Restaurant in Lincoln

I've been getting sandwiches from Subway for years. I enjoy stopping at the Subway just off of 30th and Cornhusker Highway. I've downloaded the app and have been using the kiosk at the store. It's taken a little bit for me to learn how to use the kiosk. But I've gotten it down, also it allows you to save your order so when you stop at another time you can repeat the same order. I got the Sweet Onion Chicken Teriyaki Sub on the Parmesan Foot long. I usually get 2X the Chicken. With Red onions, lite lettuce and tomatoes. Then I have them give it an extra coating of Sweet Onion Sauce. I like it to just be soaking in sauce when I eat it. Of course it is difficult to eat most of the time and I usually need a knife and a fork to eat it. I only have an issue with their drive up window. It's pretty high up. Maybe if I had a truck or something it might be about at the right height. But if you have a low sitting car? It makes it a little difficult to hand your cashier your money and for them to hand things to you. The staff at that location is very outgoing and very helpful. It's why I keep returning. Sharie does an outstanding job. I usually get a Mountain Dew and cookies with my order. Cookies always taste...

Usually this place is pretty good, but the girl with the long braid is one I always hope to not have contact with. She's rude, never smiles, is always thin with the toppings, and overall appears to just not want to be helping you. A different Subway toasted my wrap (and it turned out perfectly great), but this Subway and specifically the girl with the long braid flat out treated me like I was dumb for asking to have it toasted because, "It's a tortilla." I explained that it had been done before at a different Subway and I was still alive, but she said in an annoyed tone, "We don't do it. We just don't do it."

Ok, not a huge deal I guess, but the way she treated me made me not want to go back there anymore. She's not a person you want to interact with. Also, I'm giving you my money... make it the way I ask... you wouldn't have your job without customers giving you money.

And this is coming from someone who used to work at Subway...

Walked in for breakfast as they were open today, 12/30/2024. The guy behind the counter wouldn't lift his head to address me whatsoever, let alone make any eye contact. He walked away into the back without don't a word or making any motion toward me to show he knew I was there and that he would come back to take my order. He stayed in the back door at least 5 minutes before I decided to leave and go get breakfast elsewhere. Super disappointing as I do like the Subway egg and ham breakfast sandwich. This guy isn't helping this location at all. Seemed more into the heavy metal music he had playing rather loud over the speakers and didn't want to...