Gino's Pizzeria — Restaurant in Lindenwold

Yikes! Today was my son’s 1st birthday party, I made an order online for 3 boxes of pepperoni pizza & wings. My sister picked up the pizza, and after she got to the house, the order was wrong. We received 3 boxes of bacon pizza instead. I called and of course I’m upset because I paid $95 on pizza & wings. The woman that answered had an extremely big attitude as if it was OUR fault that they screwed up my order. She told me I would have to come pick it up, and I said that’s not an option because I have a party going on, they would have to deliver it because it was their mistake not mines. She finally agreed to deliver it after complaining about it. Here’s the kicker, she said make sure you have the 3 incorrect boxes ready for pickup when we drop them off. I waited another 1 & 1/2 for my correct order to get here, so guess what, they only had one box waiting for them because the kids were hungry and we’ve been waiting for a long time for the food. So of course I eventually received a call from the same UNPROFESSIONAL woman, asking why I only returned 1 box instead of all three. I told her I could give her a few reasons but I’ll give her the important one, which was everyone was STARVING by now and wanted to eat something instead of nothing. She said I was being funny and that I was not allowed to order there anymore. Guess what, I could careless because the customer service was extremely unprofessional and she was beyond rude. I’ve worked in the food industry, it is extremely unsanitary to take any food back that was once delivered already, I will be taking this issue to the city because the call was recorded. & to ban someone because YOU got my order incorrect, and I had children that were hungry and needed to eat, I technically paid for that food! The corrected order should’ve been on the house, since the house jacked it up. The actual food wasn’t bad, the customer service put the nail in the coffin for me. I wouldn’t spend another dime supporting an establishment that doesn’t put their customer service as number one priority! Don’t worry, I’ll be sharing this experience with my social media followers because I am appalled to...

Good Evening Google Family. My first time visiting. I wanted something quick since I was on my way home after having a wonderful spin class at the Edge Fitness Club in Voorhees, NJ. Robert was my instructor. I passed other places that I should have stopped. I decided to stop here. I chose the Broccoli Bites. They were good but fried. I should have ordered a salad. The wait was kind of long, being that there was no one else in the establishment. I asked for french dressing, since it came with ranch dressing and I do not like ranch dressing. I went to get my phone out of the car since I could keep myself busy posting my video. When I sat back down with my phone, my order was ready. They give you ten bites. I ate four and I have six left. I don't think I would order from this place again. I just didn't get a good vibe about the place. Also no public bathrooms. In my book thats a no no. A business wants people to buy from them and they would have no business, if it weren't for the customers and they don't supply restrooms to customers. Thats wrong. Have a great night Google Family, workout, be Healthy, Fit...

Terrible customer service. The absolute worst. Ordered a cheesesteak for delivery and when the food hadn’t yet arrived 20 minutes after it was supposed to be delivered, I called and was told ot would be delivered shortly. Fast forward 20 more minutes, and still nothing. Needless to say, I’m now pretty angry and I called again and was told the driver left 20 minutes ago and would be here shortly. I asked if they could contact the driver and let me know his ETA.I was told I was being disrespectful and they hung up. Then the owner called me, and told me that the girl made a mistake and that my food hadn’t even been made yet and would I like a refund. I told him I just wanted my food and asked when would it be delivered. After a few more minutes of getting nowhere with this a$$hole, I was told my order was cancelled and he doesn’t want ‘people like you.’ Never ordering from this place again. 1 star because zero is...