Starbucks — Restaurant in Little Elm

We have not been in a Starbucks for a while, but had been to this location in the past. We had some time before meeting for an appointment, so we decided to stop. We were warmly greeted, we were able to get the chocolate chip cookies, plus something to drink, and there were plenty of chairs to sit in. My only wish would have been having the coffee table clean as there were crumbs along with what looked like nut pieces on the table. There is a severe nut allergy, so we had to be hyper vigilant to only put items on there if they were not actually touching the table. The associates were busy, but maybe they can occasionally check things like that. It is difficult with a tree nut allergy anyway, because people who don't have allergies don't think about those who do oftentimes. We chose to stay, with 2 Epi pens on hand, while we waited in the cool store versus the hot car for our meeting, that was definitely our choice. We do wish there was more attention to things like allergies, in the training, it would make it a bit less worrisome. Again, service and the overall experience was excellent. and the bathroom we chose was clean, and definitely ADA approved. They get kudos for clean bathrooms, as many Starbucks we have gone to have been disasters, this one was very clean. One of us needs a little help these days when using the facilities, and it's so nice when you don't have to have trouble already, plus navigate a disgusting bathroom on top of everything else. The bathroom was big enough for a person with an assistant, who is in a wheelchair, or other assistance aids, to navigate. The toilet paper, soap, and paper towels were stocked, again, not something you can take for granted. We would have no qualms about going back to this Starbucks. I will probably bring wipes in case there is residue from previous folks eating, but I will not hesitate to ask if the table could be cleaned. If we were spending more time there, I definitely would have. The location is good, although parking is a bit tight at some times in the day. There are placard spaces as well, right up front. There are some tables outside, but it isn't a huge patio. A gentleman had a couple of well behaved dogs on leashes and they seemed to do fine sitting together out front. The coffee is Starbucks, like it or leave it, the passion tea lemonade was good, and the chocolate chip cookies were tasty. We were asked if we wanted them warmed, which we passed on this time, but they are even...

Amazing customer service!

So I ordered a drink through the drive thru. Everything went perfect, friendly order taker, awesome customer service, etc. As I'm pulling away like a complete idiot I didn't secure the drink in my cup holder so when I took the sharp turn out of the drive thru I spill my ENTIRE DRINK all over. After shouting a few obscenities I quickly park and run inside the Starbucks and politely ask for some napkins to start cleaning up the mess. The baristas were not only willing to give me as many napkins as needed to clean up the spill but also remade my drink FREE OF CHARGE. They were not obligated to make me a 2nd drink on the house because I was the moron who spilled my own drink, but they did anyway out of the goodness of their hearts. Now that is what I call going above and beyond for customer service! I'm going to tell all of my friends about how awesome this location is, and they definitely earned themselves a...

I don’t even live around here but I drive to this location even though there is a Starbucks right next to my house (Main St&Teel) because this is the only Starbucks in this area that ACTUALLY MAKES THE DRINKS CORRECTLY. You can always taste the brown sugar swirl in your mouth with the Brown sugar oat milk drink at Main st everytime, it’s never shaken right. I always pay extra for salted caramel foam, and I get PISSED everytime I leave because Main St never makes it right and I can never get my money back. Foam there is always blended in and it’s gross. I’m not paying $8 for that bullshit. Not even just that drink, all their drinks at Main st compared to this location is just terribly made. My husband has to drive all the way here to FM 423 for his coffee fix bc people here make it right. To the regional, district manager: give this location extra credit and a raise because people here makes the $8...