Sitara Grand -Frisco Indian Cuisine &Bar — Restaurant in Little Elm

One of the worst restaurant experiences I've had in ages. This was a total failure across the board. I don't know where to start. "Slow" Sitara is probably more accurate of a name. First when we arrived, they said it would be a less than 10 minute wait for a table. We actually waited 20 minutes. Then nobody came to give us menus. We had to ask two different people. Took 10 minutes to get menus.

Apparently they are supposed to come give us hand wash, but we didn't get this benefit. We only found this out after seeing every other table after us get it. We received a small mango drink, but other tables got a different drink served in small clay matkas. Not sure why we got something different. We didn't get silverware, we had to ask for it. Paper napkins and ONE Kirkland room-temperature water bottle (they never gave more), which is ridiculous for an "upscale" restaurant. What kind of full service restaurant doesn't have glasses for water to serve customers?

4 of the 6 of our party ordered thalis. 2 of us ordered a la carte. The a la carte food came out after at a decent time. I ordered paneer butter masala but they didn't bring a plate. I had to ask 3 times to 2 different people to get a plate.

The 4 thalis took nearly 45 minutes to come out. Totally unacceptable to do this, especially when some of the party has received their food already. I was waiting for all the food to come out to eat together, so my food (paneer butter masala) was stone cold by the time the thalis came. Even then, the thalis were inconsistent or incomplete. Only 1 thali had a laddoo and the others didn't for some reason. They initially told us thalis come with either puris or roti, but it came out with roti only and said they couldn't do puris. It also came with 1 roti, when we saw other thalis at other tables get 2 rotis. Thali was also supposed to come with yogurt (what they initially told us), but we didn't get that either. We were also told "unlimited" thali but they literally never came to refill anything.

The food was overall between underwhelming to mediocre. Nothing special and a little pricey.

The service was overall lackluster. Slow, inconsistent, and we had to ask for things repeatedly.

The ambiance is just ok, nothing mind blowing. Bathrooms were gross and filthy. Someone's chair broke in half while they were sitting in it! Poor lady probably got hurt, and at the least it must have been so embarrassing. So they clearly use cheap quality chairs.

They auto charged us 18% gratuity for our party size, then the server had the gall to say if we wanted to tip the staff we had to do it in cash. So what was the 18% gratuity we paid? It doesn't go to the wait staff? Totally disgusting and unethical practice.

We had high expectations but left super disappointed. We won't be back. Don't go here. Don't waste your time or money, especially when there are SO many other options...

Restaurant Review: Sitara Grand, Dallas

Nestled in the heart of Dallas, Sitara Grand is a culinary gem that seamlessly combines a vibrant atmosphere with an impressive menu. From the moment you step inside, you are enveloped in an ambience that strikes a perfect balance between elegance and warmth. The décor is a blend of modern and traditional elements, with soft lighting, tasteful artwork, and comfortable seating that invites you to relax and enjoy your meal.

The service at Sitara Grand is noteworthy; the staff is attentive without being intrusive. Their knowledge of the menu is commendable, and they are more than happy to offer recommendations based on your preferences.

Now, let’s talk about the food. The menu showcases a delightful variety of dishes, each beautifully presented and bursting with flavor. For starters, the appetizer platter is a must-try, featuring an assortment of samosas, pakoras, and flavorful chutneys that set the tone for a fantastic meal. The highlight, however, is the signature biryani—an aromatic dish that is both tender and rich, filled with spices that tantalize the taste buds.

Vegetarians will find a treasure trove of options, with dishes like the paneer tikka masala and dal makhani garnering rave reviews. Each dish reflects a perfect blend of spices, delivering that authentic taste that keeps you coming back for more. While the menu is extensive, everything we tried was superb, proving that quality is a top priority for the kitchen staff.

Desserts are often overlooked, but Sitara Grand has a selection that deserves attention. The gulab jamun is a sublime conclusion to an extraordinary meal, simply melting in your mouth with its perfect balance of sweetness.

Overall, Sitara Grand is more than just a restaurant; it's a complete dining experience. Whether you’re celebrating a special occasion or simply indulging in a delicious meal, this place sets the stage for great memories. The combination of fabulous food, an inviting atmosphere, and exceptional service makes Sitara Grand a must-visit for anyone in Dallas. I’m already looking forward to...

Sitara Grand in frisco area is a fantastic restaurant with a classy tradition of Indian vibe. As soon as you enter, you'll feel like you're in a fancy palace. The decorations are stunning, with beautiful tapestries and fancy lights.

Once you're seated, the staff, dressed in special uniforms, warmly welcome you. They really make you feel special and add to the restaurant's charm.

Staff offering with a good welcome drink in starting was an absolute delight…

The best part of Sitara Grand is their South Indian thali. It's amazing! Each dish is carefully made and bursting with authentic flavors. Whether it's the sambar or dosas, every bite tastes incredible.

They also have a great selection of appetizers like crispy vadas and savory bondas, perfect for starting your meal and authentic appetizers and coming on to the bar section with good offering an array of premium spirits, handcrafted cocktails, and fine wines. The elegant ambiance and attentive service ensure a delightful experience, whether you're enjoying a classic cocktail or exploring their curated selection of drinks

The service here is top-notch. The staff goes out of their way to make sure you're happy and comfortable.

The ambiance is unbeatable. With the elegant setting and traditional music playing in the background, dining here feels like a magical experience.

Overall, Sitara Grand is a must-visit if you're craving delicious South Indian food in Dallas. It's no surprise they've earned a perfect 5-star rating. Don't miss out on trying their thali – it's truly fit for royalty!

For the first time never ever experienced in the Dallas was sitara grand, highly recommended

All the best to all for new...