Subway — Restaurant in Little Rock Township

"They do the little things right." I was at the counter waiting for the woman in front of me to order and out of nowhere a gentlemen emerges from the back, welcomes me and takes my order. The woman finishing up another sandwich order comes to finish mine and the gentlemen completes the payment on the customer in front of me and returns to the back. As i'm finishing my order with the usual sauce I'm told it's discontinued and there isn't any available. Once again out of nowhere the gentlemen emerges and says they have a reserve batch of what i was looking for and retrieves it from not the back but his car. Without a coat he runs out quickly to retrieve the sauce and I'm able to get exactly what i wanted. It's easy to take things like this for granted and in this day and age too many people don't acknowledge genuine acts of kindness and respect. Being in the service industry I notice everything and that in my book is what great customer service is all about. Kudos to you and your team for "doing the little things right!" I definitely will be back in the...

Possibly the best location ive ever done buisness at, and now i will ONLY be buying from this location moving forward! The owners are there every day because they care about their buisness, & they just do all of the things that the other locations dont. They are fast, the food is always fresh, they are enthusiastic from start to finish with every customer and most importantly you can tell they care about their work! They arent like these other locations that just hire a bunch of kids who dont care about the job, this location wants you to keep coming back and they do that with great service and a smile! PLEASE the next time your in plano or sandwhich and wanna grab subway, drive the extra 2 minutes and stop at this location. You will be happy...

I asked for a side of honey mustard for a sandwich I was taking Home for someone that got off work in a few hours. I didn’t want the honey mustard on the sandwich because it would make the bread soggy by the time they could eat it. The owner said we don’t have anything to put it in while ignoring the small black cups and lids I could see behind him. Since I was buying a sandwich and chips I don’t see the problem with giving someone a side of dressing for their sandwich. What does it matter if it’s on the sandwich or on the side? I’ve never had a problem doing this at other locations and needless to say I won’t be back...