I have always gotten great service at all Purple Cows so this review does not reflect the overall service, which is great. The food is just bland and basic. I have never understood why these restaurants are popular in Arkansas. The only part about this restaurant that is unique and comparable to how popular The Purple Cow is, well just that, the theme. The restaurants are decorated with a fun 50ish/pop culture atmosphere and decorated with accompanying items that the restaurants make work, so it does not feel or come off as cheesy. The place is definitely family aimed. As proof of the restaurants chosen economic targeting and its success, every single meal I have had at a Purple Cow (hundreds) has been accompanied by the peaceful harmony of kids that one would picture when imaging being in a business successfully attracting families business. The restaurant has been around for as long as I can remember (over 30 years) at the location on Cantrell but the restaurant has grown to have numerous locations. The business and style of each location seems to be consistent, and every location has provided great service. Actually, being hatched in Little Rock in 1987, the location on Cantrell is a place where I have many positive associations/memories. The decorations the restaurant had led to me asking and being informed about icons like James Dean and Marilyn Monroe. I remember they had cardboard stand-ups and my grandparents dad loved explaining the importance and relevance of culture icons of the 50s and 60s that the restaurant based its atmosphere around. Ah the memories, in fact, since we live in a time where it is not a given that anyone less than 30 knows who Steve McQueen or James Dean are, what 50s car culture and the Golden Age of American pop culture entails and why it matters, take your kids to a Purple Cow! First pry away whatever computer they have sweemingly concreted onto the face and used to shield the mind from stuff absorbing things that matter. Take that away before you get to the restaurant! They need time to get the tech withdrawal in check, or if you have one bad off, time for you to make them stop whining with whatever PC method is acceptable to employ. After they stop whining, AFTER THEY STOP WHINING, force them to learn who and what every icon shown in the restaurant did and why they matter. I suggest to make sure you Emphasize the concept thay all those people were famous for actually doing things that got them famous and the work was so good that it transcend the life and time of the person. The merit of the work was so good that in death they went from icon to legend and that nobody will remember or pay attention to what ever Crack Tok App or other post cultural America, famous for wanting to be famous, yet void of creating anything of cultural merit, reality show era-spawned probaby absurdly named to maximize attention, substitute for a carnival freak show, individual which they were likely to be watching and wasting there personal wastin' time watching prior to coming to the Purple Cow where they will be properly indoctrinated with the knowledge of icons worth their weight in iconessess. As a favor for humanity at large and in spirit of bringing back a world that makes sense and truth is not relevant to whatever moron gets to spill a (wrong) opinion that gets put onto a screen...take your kids to Purple Cow and follow the procedure I described above...The future is in your hands..only you can prevent your child from contributing to the fall of western...
Read moreWe had the pleasure of dining at the Chenal Purple Cow this evening and just had to give a shout out to Uncle Will and the cook for making our meal a Night to Remember! We are from OH and were traveling from Austin, TX back home with our college-aged daughter for Christmas break. She loves burgers so with our hotel stop around the corner, my husband had picked The Purple Cow as our dinner destination. After traveling for 8 long hours, however, we were sad to see that the restaurant closed at 9pm and it was already 8:30pm. We dashed to the restaurant and walked in and asked the server, who greeted us, if it would be best if we ordered “To go?” And were met with the warmest welcome and response of “Oh NO! You can come right on in and have a seat…that’s what would be best for me!” And so we did! Uncle Will was extraordinarily hospitable, welcoming, friendly, kind AND had wonderful suggestions for the milk shakes (of which we chose every single one of his TOP 3 suggestions and they were AWESOME!). The HAMBURGERS were aaaaaaaMMMMMMAZING (kudos to the cook!!!!!!!!!!!) and we just had such a wonderful experience. Through conversation we discovered Uncle Will had majored in Music and theater so we asked if he’d “sing us out” and he sang an INCREDIBLE rendition of AMAZING GRACE for us as we were leaving. What a delight!!!!!! It’s amazing how even ONE kind, thoughtful and hospitable person can impact your perception on an entire company, city and even state! Little Rock, Arkansas will forever be remembered in our mind as the place where we dined at The Purple Cow and met one extraordinary individual who could unlock such JOY, warmth and gratitude after a long day of driving! Uncle Will…..please know how much we appreciated being welcomed in on a Sunday night and to the cook…..Chef’s Kiss on those Burgers!!!!! They were...
Read moreWe were seated immediately and our waitress brought the drinks. There was a table of 12 and the waitress spent 10 minutes taking their order then spent a good 10 minutes entering the multiple orders in their POS system. She directed a member of the waitstaff to take an order from someone in her area who was seated after us. Finally she took our order and put it in behind the big ones. I ordered a sandwich eschewing the chips and asking for an order of their world famous fried mushrooms. After a good 15 minutes, another server brought our sandwiches out....our waitress was busy ensuring the big table was satisfied(and she would get a good tip). Mine came without the delicious fried mushrooms...the server thought that I ordered the sandwich with mushrooms despite the fact that both my wife and I showed her on the menu the fried mushrooms I wanted. She did apologize to my wife....wouldn't look me in the face. She brought the check and we ended up paying cash........I left her $22.00 for a $21.80 bill. I never have stiffed anyone in my life but I did this time. There were many unprofessional things that happened during our visit. The waitress should have taken our order right after the big table and put it in right before she spent 10 minutes entering the big order in the POS. When the messed up order came, she should have offered to make it right instead of a half-hearted apology to my wife. Seeing a visibly upset customer, she should have contacted a manager to give them a chance to make it right. Maybe a comp dessert, drink, a little off the bill, anything to ensure the satisfaction of a customer The food was good, very good. It would have been better had I been treated with dignity and in a professional manner. This location needs to up it's service game....oh yeah, the bathrooms should be a...
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