If I could leave zero stars I would. Our waiter and the manager were highly unprofessional and unkind. Firstly, we asked for the Margarita Azul & a strawberry margarita. The photos on the drink menu show the margaritas being frozen & we received our margaritas iced. The waiter, Alberto, did not ask if we would like them frozen or on the rocks. Sure, it’s on us to assume that they came only one way or as shown on the menu. However, when he brought the margaritas out, he spilled half of mine on my hersband’s pants & shoes. He walked away so fast we did not have time to speak or ask for napkins. And when he came back, we asked if we could have the margaritas frozen because that’s what the pictures showed. He, clear as day, responds, “Well, I don’t know, we already made them.” Then he proceeds to walk away. We had to wait once again until he came back to ask for napkins. Ridiculous.
I ordered the Shrimp Fajita Nacho. I couldn’t eat it. As pictured, my plate was COVERED in grease/oil. Barely any cheese, a plethora of peppers & onions, and FOUR shrimp. My hersband had the Special Dinner… as pictured, it was barely edible. I don’t even think she received what was described on the menu. If my spouse, who can eat almost anything, doesn’t eat the food then I definitely know the food isn’t good. My friend ordered the Guadalajara which comes with a burrito & a chicken enchilada. She requested to have beans & cheese inside her burrito. The waiter repeated it back to her TWICE. Unsurprisingly, her food came out wrong. We spoke with the waiter and he said he would fix it. Instead, he brought out a side of refried beans and basically ran away as quickly as he could. At this point we asked to speak with the manager. He was probably 20 years old at most. He was no help whatsoever and acted like he didn’t comprehend what we were saying. After about five minutes of going back & forth and repeatedly telling him we didn’t receive what we ordered, he unwillingly took the food back.
Side note: the cheese dip was tasty, chips were a little stale, and the salsa was mostly tomatoes & red pepper flakes. However, that was the best thing we ate while dining here.
What should have been a lovely outing quickly turned into a terrible experience. Our waiter was impatient, unprofessional, and all around rude. Same with the service and management. As a fellow member of the food industry, I was left shocked and disappointed. This place needs a full staff replacement and a customer service refresher. We attempted to make the best out of an unfortunate situation and eat what we could. However, I left with a bad taste in my mouth, a stomach half full, & a wallet $60 lighter. Obviously, I do not recommend....
Read moreAbsolutely horrible experience. I arrived and sat at the bar. It took 10 min to get a drink and that was only after I stopped a waitress. They brought me my drink. So I waited another 5 minutes and asked for chips, salsa and a menu. I was there 20 minutes before I got chips and salsa. Tell me if I'm wrong but that's a travesty. And maybe it would not have been that bad if the bartender was not sitting at a table behind me on his cell phone. OK so I Finally get the opportunity to place my order and I Ordered the California burrito. I got my burrito and was waiting on someone to ask how the food was or maybe I wanted another to drink nope I got nothing. I ate and slid the plate away from me and to my surprise they did not come to get it. I know maybe I'm asking too much you know, you go to a restaurant they ask you how you're doing, if maybe ask if you need another drink, but here we are. So I sat another :15 minutes and finally stopped the waitress, and asked for my Bill. she looked at me and says that the employee behind me is going to get my bill so I wait another 10 minutes mind you I got to the restaurant at 7:15 p.m. it is now 8:35 p.m. I have to say I have eaten at that restaurant several times and have never experienced service this horrible. Matter fact let Me paint a picture for you a friend of mine I was talking to on the phone when I wanted my bill was getting into the shower when she got out of the shower she called me back and I still had not received my bill. With Service this bad, I would not recommend eating if...
Read moreBuenos Dias Mi Familia!!
Well, that’s all I really know in Spanish. Lol!
But, let me tell y’all about the Senior Tequila Mexican Restaurant on Bowman Road in Little Rock, Arkansas. Upon entering, we were greeted with Mexican music and a nice waitress who seated us. By the way, this is my fav spot for tacos when I visit the city. The food is always freshly prepared and very delicious! Tacos are what I always order; but, this time I had the shrimp enchilada dinner. The shrimp was deveined and the cheese sauce compliment this dish very well (recommended dish). And, the house margarita frozen was on point and mixed just right. Lastly so, Our waitress was very communicative with us and checked on us often which made us feel very welcomed. Yes, I do tip well!! Soooooo! If y’all go to Little Rock, stop by for a little flava of Mexico! Get soft corn taco...
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