This is the worst PE location I've ever been to (talking double digits). It is unfortunately my local spot now, and I've been there 3 times. Every time was horrible. First time, borderline out of both rice and chow mein 2 hours before closing. 10 minute wait for those to be made, plus they pulled the proteins immediately and they were room temperature by the time they were "served". A bunch of teenagers working there, wrote it off to being a week night and an abscent GM. Second time, again out of the rice and noodles, we waited, again, but they also had other customers. In the end, we got home with luke warm dinners, that someone else ordered because they gave us (and someone else) the wrong food. Few months pass, and now we feel like it couldn't be bad again. We go today, they have a consistent flow of customers (lunch time) and they are out of chow mein again. What a joke. Whatever though, fresh noodles for me. So after I place my order, pretty clearly (I did start to say "Kung Pao..." before correcting myself to "Beijing Beef", and reiterating the order). So we stand and wait, customers start to stack up; to go boxes start to stack up. 5... then 10 minutes pass. A couple a few behind us gets their food, which looked similar or our orders being made. So I note to my wife that we need to make double sure of our food when we get it, due to that and history with this location. A few more minutes pass, and we finally get food. With little surprise, it's not our order by a long shot. So we wait 5 more minutes while they screw around behind the counter. At this point my wife asks what, exactly, we are waiting on at this point. "King Pao chicken" The girl who took my order (Tatum) told me this, so I restated my order, and she explains that I ordered the two things I actually ordered AND KP Chicken(and thus actually paid for a Bigger Plate). Wrong. We eventually got our food that is not warm, and they offered to credit me back for the KP Chicken, but I would rather pay double than spend another minute in that location. Oh yeah, in the 23 minutes we spend raising my blood pressure, it spiked when Jonathn(as best I could read the spelling on his name tag, back at the wok) fumbled a paring knife onto the floor, picked it back up and opened chow mein with it. I hope they are better at sanitizing the floor than they are at running a business. Shame on the GM, whoever they are, for allowing such buffoonery at one of...
Read moreSweet god I felt horrible after trying to grab lunch here! I just wanted a quick lunch... I came in and asked for a bigger plate and the woman just stared off behind me.. I told her what I wanted and she never looked at me once.. just something behind me. I went back to the beginning and she looked at me and said " I need your side first." I told her okay, wish you said something earlier." Then just tossed my food in containers and said my price... I'm not sure if lunch gets a egg roll or not but my food was splattered everywhere in my container.. and bare minimum of food.. I was nice, but she just looked at me like I was wasting her time..this woman had something against me.. she shoved my food to me and I paid.. I felt like a burden to her!! Just if anyone cares, this was at 150-200pm, not busy and please look at video.. I never leave reviews, because everyone has a bad day, but man.. I am NEVER coming back here.. I've never felt so disrespected in my life, without cause.. all I wanted was a quick lunch.. instead I felt like the worst person in the world for ordering lunch.. don't go here.. it might ruin your day. Btw it says the name on my order was/is Tamme A if you guys care or not... but at this point and reviews, I'm...
Read moreOrdered a bowl and a side of Spring veggie rolls.There was no way anywhere on the menu to request the veggie Rose.Come with the orange sauce with the duck sauce of the sweet and sour sauce whatever they always used to do So I had dried veggie rolls When I called the man I spoke to was very, very dismissive. Very rude. He threw it back in my face and said you should have ordered it that way. I told him for the last 20 years of ordering Panda Express dozens of times per year. They have always provided either a little bowl or a packet of the duck sauce. He threw that back in my face and said they don't do that. And next time he would make sure it happens which is not possible because if they don't have it. If it's not on their menu they will never put it into it. A new order so I am just giving up on and Express completely. I'm tired of these big companies downsizing what they offer for the same price. You think that you're getting a deal and you're not? It was, it was fully loaded with the lomaine, and the rice and had about a tablespoon or 2 of the Kung pao chicken very, very unimpressed. Worst thing about it all was the man's attitude very very Non customer oriented period enough of that.All ordered...
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