Paris Baguette — Restaurant in Livermore

Checked it out today just after noon. Nice selection...Picked up our tray and tongs. Then made our selection. At check-out, there was no "line" rather a cluster of customers. One by one having their pastries transferred from the tray to a box. Another customer had come up to the counter with their receipt. Apparently, to get the rest of his order. At this point, another staff came to the register to ring up our order and take our coffee order. She then focused on selling us on the "Rewards" program. Rather than pour our coffee, she walks out the front door. Another crowd has gathered at the register. The one employee fumbles with boxing purchase. Then 3 more staff show up and all walk over to the Pastry cases. When we approached one for help getting our coffee... She was on her break.. As we were about to grab our pastry and head to Starbucks. Our 2 coffees were poured and set at the counter . The one staff was inefficient and everyone else was oblivious. We have no intention...

After being loyal to the Dublin and Pleasanton locations. This location just doesn’t compare at all. The customer service is especially terrible. Most of the staff don’t seem to know what they’re doing. They seem like they hire just about anyone. Especially there’s this one rude older lady who doesn’t seem to have any patience or manners. She was very rude and demeaning, trying to say we didn’t want to pay when we were just trying to use a coupon from the app. Then she tried to throw money at us. Would not come again. Other locations are way better. Also the coffee isn’t good either, they use automatic machine to make espresso drinks. While the other locations use the actual hand...

I'm just so glad this place moved in. I've wanted a nice pastry and coffee place in this section for ages, and thankfully it does NOT disappoint! I love the ease of the set up: pick up a tray and self service from the selection. There was such a variety and everything was so nicely organized, very clean, well labeled. No big fuss, easily able to select what you want, cashier was quick with no hassle, bing, bang, boom! Just how I like it. The pastries I got were warm and fresh, crisp with so much buttery flavor. The mocha frappe I got was decadent, I was going to take a picture but honestly I finished it on the way home. I look forward to trying more out in...