Subway — Restaurant in Locust Grove

The guys that took my order were high. Lets start with having to repeat everything 3x's to both. Being left to go in the back and come back. The cookies were uncooked. The sandwiches werent cut. They dropped a cookie on the counter and then put it into the bag then handed to me.. I got in touch w the owner and asked for a refund and he said I could get 50% off my next order... so NO REFUND. then proceeds to tell me the cookies were made aware to him earlier in the day by a different employee and yet he let them put them out to sell.. so poisoning customer w prior knowledge. And then we went to try to get our 50% off next order but was being ignored again by the same high guys. So we left and decided this cheapskate of a man doesnt get any more of our money. He owns the smoke shop on...

I had an extremely unpleasant encounter with the staff. I placed the order online, and the order went through smoothly, indicating it was ready for pickup. Unfortunately, when I arrived at the store, I was informed that they had run out of items and the order was not even prepared. To make it worse is the staff adamantly refusing to provide a refund for the unavailable items. I had to endure a lengthy wait of about 15-20 minutes, during which I had to explain the situation repeatedly until the store manager finally intervened to process the refund. It is concerning that your staff lacks the necessary training to handle such a simple situation, prompting a need for you to reevaluate your...

Would zero stars if possible....Just ordered for the family. Received notice that order was ready. My sons had to wait an additional 30-45 minutes after arriving to pick up. Part of this was due to one employee stating they were out of the Sweet Onion Teriyaki ingredients. Another employee went to the back and there were the needed ingredients. When my sons arrived home 5 out of the 6 footlongs were incorrect....missing mayo, mustard, sweet onion teriyaki sauce, toppings, etc. as well as the wrong untoasted bread. Sons stated the guy making the sandwiches had after having to locate the items for 3 of the sandwiches. This is the second time that we have had this happen. This is...