American Deli — Restaurant in Loganville

Okay, so don't laugh, but yesterday was my first time eating here. I'm trying to be adventurous and try new places, so I tried this place. I went last week and bought a burger with wings and fries, but when I came back, the burger was missing everything that I asked for, and they left on everything I asked them to take off. When the young man went to fix it, it came back worse than before and with no cheese, and they had already turned off the grill, so I asked for a refund, only to be charged twice. I got two charges on my card, and it took two days and a lot of phone calls to my debit card company to fix it. In the end, they told me to go to the merchant, and I just waited the two days and saw a second refund go onto my account. I wasn't going to go back here because that was a very bad experience, especially since it was almost $17, but I decided to take the risk and go here yesterday.

I ordered the burger and fries, and the burger was delicious, but the fries needed salt. I don't do seasoning salt on my fries, gross! The fries should already come with salt on them, which should be put on right after they are fried, but they don't salt them at all. The fries are so big that having no salt on them makes them taste awful. That literally is the biggest reason why I'm giving four stars, instead of five, because not everyone is a seasoning salt fan on their fries, sorry! :-(

On the bright side, their peach punch was suggested to me by a frequent visitor, and he was spot on. It tasted fantastic, especially if you mix some Sprite with it. I would eat here again, but I really need them to salt the fries, and don't expect us to salt it ourselves, especially since we can't even touch the seasonings that are kept on the counter. Also, please get a ranch seasoning that is not powder based like Hidden Valley, get the ones that are free flowing, instead of the powder ones, they come off tasting better and stick to the fries more.

Please know that this place can get very busy, especially on Friday nights, but when they aren't, they are pretty fast when it comes to getting your food. If I see some changes in the future, I may update this review and...

** Trigger Warning ** Wish I could give 0 Stars!!! Let me first start off by saying how disgusted and unhinged I was upon entering this place and seeing what I can't unsee!! So, I've been waiting to come back from living in Houston for 8 years to get some bomb wings and Chicken Philly from my favorite wing spot growing up in Atlanta, Well, that dream was short-lived!! Upon entering the place, I see the cooks in the kitchen cooking, no biggie! But what turned my stomach and ultimately had me hot and furious was because one of the cooks really had the audacity to pick up a hamburger with his hands without wearing gloves! At first I was like maybe he is making his own personal food but as I was giving my order and continued to watch this dibocracy he then proceeded to pick up a hand full of fries with his bare naked hands with no gloves!!!!!!! Like, I know you are lying! I stood in total disbelief. I was trying to be peaceful and let it go because the lady who was making my food had on gloves but when he went to scratch his hair and put what appeared to be my wings in a bowl, lick his hand and dipped it in the sauce!!!!! my heart stopped in my chest!!! I couldn't take anymore of this madness! So I marched right up to the counter now from waiting on my food and went in on why he wasn't wearing his proper PPE! Like, I wanted my food refunded. This is unacceptable, and y'all need the health inspection to come in and access your establishment. Your cooks need to be washing their hands, wearing proper gloves, and changing them often when cooking! That worker needs to be reprimanded and retrained or terminated! When asked why he was not wearing gloves, I was told because he doesn't speak English..... I speak Español, no excuses! That is not true, because you have to speak English to get hired, I worked in HR, so stop playing in my FACE!!!! Put on your gloves or get SHUT DOWN!! Over here spreading germs and contamination on ppls food!!!!...

Title: A Complete Failure: Loganville American Deli’s Downfall

My recent ordeal at Loganville American Deli was nothing short of a disaster, marking the final nail in the coffin for my patronage of this rapidly deteriorating establishment. Having previously endured multiple botched orders and a tragic decline in the quality of their once-celebrated lemon pepper sauce—thanks to a soulless shift towards a corporatized model—I reluctantly decided to give them one last shot. This decision was a grave mistake.

On this final visit, after being left to languish on hold for six excruciating minutes, I placed my order at 7:53 PM. Within a laughable two minutes—before I could even reconsider my choices—I called back to request my wings extra crispy. By 7:55 PM, I was brusquely informed that my order was already prepared and could not be altered. The absurdity of having a ‘20-minute’ order ready in under two minutes is not only insulting but indicative of a kitchen more concerned with clearing tickets than serving quality food.

This blatant disregard for customer preferences and the basics of cooking fresh food is unacceptable. It is clear that Loganville American Deli prefers to serve lukewarm, soggy disappointments rather than the hot, fresh meals they advertise. Their steadfast refusal to accommodate a simple modification request speaks volumes about their indifference to customer satisfaction.

The stark decline in both the food quality and the integrity of the service at this establishment is appalling. Loganville American Deli has not only lost its way but seems to have abandoned any pretense of respecting its customers. I strongly advise anyone considering this place to steer clear—you’re likely to find more freshness and flavor in a day-old gas station sandwich than anything this sham of a...