Subway — Restaurant in Lompoc

my last experience it was beyond pleasant & awesome tonight’s food experience was just horrible this employee think her name tag said Adriene had such the worse attitude for customer service my brother making his order he suffers from a speech problem bcuz he has had trauma from his life & he wants to work on his social anxiety like going & ordering food for example which why he wanted to go with me to practice his social anxiety like going to order food he had difficulty ordering the food bcuz of his speech issues & the employee working there Adriene went on to give major attitude & lack of understanding for his issue which I need to assist my brother by explaining that he has a speech issue and which she gave a suprised look that one of us had the guts to say something. Then she never asked if we needed any other order which I then proceeded to tell the employee Adriene. Not only did she not give very good but was more condescending attitude & customer service but she didn’t even make our order correct & she had mentioned out loud that she had cute her finger while slicing the avocado for the order & I was looking the entire time is she did not have any sort of blood bcuz she didn’t change her gloves or check on her cut which is even more unprofessional. My advice to this owner of the Subway is to check everyone & make sure they know how to be patient & polite & have great customer service. Have such a bad impression from this particular establishment. Because if one employee is setting this example it’s lack to attention to detail for further worse customer service...

It's cool if you don't get a refund, especially when it's the customers fault for having a messed up order. What's not okay is sending me back and forth between DoorDash to try to refund my money for a missed delivery, and when DoorDash says it's up to the vendor to refund me because I ordered through the Subway app, to receive such rude service. The female employee who answered my call was very abrupt insisting that this Subway does not offer DoorDash delivery, shouting between herself and another female employee that it was my fault for missed delivery so I'm not to receive any "handouts" (I wasn't looking for any I just wanted a refund for the food I never received) and then when I asked to speak to the manager she insisted she was out and would return my call. I left a name and phone number with her and never received a call. I guess corporate Subway is cool with their staff belittling customers for their woops. If you enjoy Subway- this is not the location to go to (ESPECIALLY if Subway happened to be your pregnancy craving, you will cry over said...

We visit subway regularly. We enjoy watching our sandwiches being made and enjoy making adjustments to the ingredients as needed. However Instead of making our sandwiches, the young man was writing down our orders. Writing down which vegetables and dressngs we would want. We asked why was he waisting time writing instead of making our sandwiches, he patiently apologized explaining "the inspector" ordered him to write down orders first. We told him that was stupid and pointless. After writing down our orders, we followed him thru the sandwich building process, changing and correcting the amounts and desires for our vegetables. There really was no point to writing down our order before making it as we followed him and adjusted to our needs. Meanwhile people are behind us in line waiting while he waisted time writing. The new process was stupid and pointless and time wasting. We will try Blaze pizza or Panda Express...