Subway — Restaurant in London

A visit from May 13th, 2024: The owner of this franchise hasn't walked into this building for a long time - and we can only assume this because any GOOD owner/GM would be absolutely ashamed at the condition of this location, and then they'd actually do something about it. Considering a constant stream of traffic off i-75 must churn them a nice, big payout regardless of its condition, they probably think "why bother?"

I will say one positive thing and that is about the solo employee who was overwhelmed today, working alone, probably newer and minimally trained. They were kind and trying to stay positive under pressure. This employee did not deserve the stress of manning the busy store alone, nor did they deserve the rude remarks from customers because there were no lids stocked, the soda machine was out of order, and no toilet paper in the restrooms. There was NO WAY they could have stopped making food to stock shelves, clean, etc. Doordash orders were flying in as well, and I just felt terrible for this young woman.

One can only imagine what the food supply/storage is like, if the rest is this poorly kept. The local health department is...

I am a Subway regular, but I will not be back to this one. It was the dirtiest fast food restaurant I have been in. If I had not been short of time after waiting 5 minutes or more even to see an employee, I would have left.

They had no drinks, no napkins, no bags for the sandwich. The machine to toast the sandwich was not working. Then the meat on my hot sandwich was very cold.

On top of that, I was charged for a sandwich cost more than mine. I didn't notice that until I threw the sandwich away after three bites. Then, when I looked at the receipt, I saw the mistake. I was not driving to that place to correct the errors.

This by far my worse experience in a large...

I am in the quest to find who can make a perfect non spilling sub that can be devour at its peak. I had ate on a lot of subway across the London. I can say that this subway is matching good quality and manner to make a perfect sub. Chris the guy who worked there was also nice and patient. I liked that fact that when I was devouring the sandwich there was very few sauce overflow from sandwich which is a good thing that the guy who works there have good experience in how to fill sauces and veggies without spilling the sauce from bread. I will give this Subway a 4.7/5, thank you Chris for making my experience...