Rally's — Restaurant in Long Beach

Our experience was at 10am (restaurant hasn't even been open that long) so extremely puzzled as to why🥬 lettuce & 🍅 tomatoes would be super soggy? Inquired about receipt when requesting bbq sauce & ketchup..which clearly showed a total of three: $5 🍔 combos: small fries, nuggets & drinks yet he decided {1} bbq and {1} ranch sauce packet should be enough for all of us! Ask for a couple more which became a whole other issue🤷 Guess sauce is being held hostage along with the receipts they conveniently forget to ring up..wonder how well the daily register balances out 🤨🤔 Needless to say..after patiently waiting in drive thru (NEVER recommended when ordering fast food) & then having plenty time to examine food properly; I just decided to let them have that order back!! ...

U have a bot running this rallys account. If you think they will do anything they won't do squat. Even if it's not a bot it's a human being a bot. This location food is usually cold except for the fries, go figure. They act like they care but they really don't. Notice any changes? Of course not they say oh if you have any complaints go visit blah blah blah. Terrible location and terrible food. Why are they eve around. I'll be making greater complaints of it even matters which I know it won't because all the same would be go visit this website and explain your concerns. I hope rallys goes out of business. This is about eh 5th time we order food and something if cold. Grown men and women can't even do there job right. Well...

Tasty food for on-the-go. Drive-through and window service. It's not in a great area, today there was a panhandler (beggar) at the drive-through order box and approaching cars for money, often there is a homeless person(s) or crazy person on the corner yelling at no one but very loud about it or someone standing with a Jesus Loves You or a Bible scripture placard on the corner. I wouldn't feel comfortable there after dark if I weren't a large man. I know Rally's can't do anything about the area so I give them a 3 for food and service because it's a place I only visit when I'm running errands and passing by and the food I buy is OK, not great, not bad, but I finish it, crumbs and all. No dipping sauce or salt or...