Bonjour Bagel Cafe — Restaurant in Los Alamitos

3-Stars for high quality food but not the best service. To be fair, the ladies that work at this shop are very friendly and always hustling. My only complaint is they don't seem to be very attentive or great listeners.

I have ordered here enough times that every time I order a single item, they frequently ask me to basically repeat my order to them because either they weren't listening, had too much on their mind, or forgot what I just said in less than a minute. This is not a huge issue, but it compounds by the time you're ordering multiple things and you've repeated your order several times. Not sure why they just don't implement an order sheet like almost any restaurant. One of the ladies must have been having a bad day because when my wife asked for an iced coffee, the woman was so quick to rudely tell her that they don't sell... ??Boba??... uhh Ya we knew that! It's not what she asked for anyway smh. Again, bad listeners (symptoms of TikTok Brain?). We have also had our sandwiches mixed up when they would hand them out. Another time they forgot to charge me for something I had placed right on the counter and announced I would like to purchase. I've avoided complaining because I don't expect anyone to be perfect but after a while, having to repeat yourself or having the worker become frustrated with you because they don't serve something you didn't even order, just gets really old.

I really like this place, I just wish the staff would stop smoking that ganja before their morning shift or take some ginko biloba for their short term memory.

Hope management reads this and works...

Real crooked gouging greedy owner here! I can’t see how the girls here put up with the owners rudeness to customers😈

I have been coming to this place since it opened but I will NOT be coming back here any more. Went in here today and the greedy lady owner was behind the cash register gouging people. She ringed me out for 5.86 for a coffee and muffin. I said WTH, yesterday it was 4.50 there must be a mistake??? She said NO, prices up, PRICES UP! I said that’s funny, since you just raised your prices thru the roof a couple months back, how come your magically raising prices with zero notice again and the Inflation is supposedly curbed🤨??? I guess not with super greedy business owners?

This lady owner just lives to gouge people when she is working here. She is pure evil and rude. This place has just lost a 20 year customer. There is a limit to the boldfaced gouging and rudeness of this owner that I will take, and she just crossed it. I will be going to the Bagel Shop across the street. The person running that store is friendly and not rude. This place should be investigated for flat out blatant gouging of customers for NO reason. ...

Best bagels, bagel- foods in Los Alamitos area. I always order jalapenos bagel sandwich. They were out of egg salad, so, opted for chicken salad. Yum 😋👍. So why 4 stars & not 5? Here's why...I don't like to have to put up w/a certain staff's nasty attitude (toward us) because we brought it to the attention of staff in charge, that we tried to call in our order, but phone was busy for a long, long time. Perhaps off the hook? Guess this "certain staff" didn't like us mentioning it. She couldn't get our order right, we had to repeat 3 times. I'm putting my displeasure in writing because my son is too polite to do it. It's not 1st time from this "certain staff". Enough is enough. We keep going back to good food & services from other servers. The owner is nice too. "Certain Staff", you're holding back on the 5th star...