Byblos Mediterranean Restaurant and Hookah Bar — Restaurant in Los Angeles

The service was terrible and slow. I specifically told them multiple times what I wanted and even pointed to pictures and they still brought out all the wrong foods. My gf got a falafel plate and they brought out the appetizer and when questioned on this the waiter said “I know what’s in the menu and this is all we have” and “that’s all we can do” 3x until I showed them the exact picture on their menu again where it specially says falafel plate and he just walked off to finally bring it. I also asked for chicken shawarma with fries and they brought it with rice. When I questioned them on this, they asked me 3-4 times if I was sure as if I was trying to lie and give them a hard time. I even got a beer and they gave it to another table as people touched it and took it back and brought it to me. That does not seem sanitary at all.

We also had a small table for a decent amount of food and so we were just made to hold a lot of the food and drinks bought which may have been fine but on top of everything else, just adds to the frustration. You also have to grab the waiter yourself to order things or get your check often. They also automatically add a 20% tip no matter what you buy or who is at your table which may be why service is so poor. They also charge your card very fast without explaining this and give you an option to add more tip in hopes that you will. All around a poorly run business and with prices on food that is inconsistent. Mediocre wings for about 2$ each? Nothing here is less than 10-15$ unless you...

Check out how many 1 star reviews this place has and all the references to hostile service. They will ruin your evening.

Dont go here! Firstly, a 20% tip is automatically added to your bill because the service is so bizarrely terrible that they would never be tipped if it was optional.

Staff was aggressively incompetent. We were seated at a booth with a coffee table. There was not enough room on the table for plates. We had to put our drinks on the dirty, cockroachy floor and balanced our dinner plates on our laps.

Waiter brought me a plate with 4 falafel. I told him I ordered the falafel platter, he says this is the only falafel dish they have - he knows the menu. We show him the menu, it's a $17 falafel meal. He acquiesces.

We order tap water. He brings bottled water.

We ordered shawarma with fries and he brings shawarma with rice. We tell him we ordered fries. He argues that we are wrong for 5 whole minutes before taking it back.

Dont go here. It's like they are actively vying for the title of worst service in LA. Also, the place looks and smells like a garbage high school cafeteria...

This was our first time visiting this hookah lounge.. When we initially walked in we asked if we could be seated in the booth area, the gentleman told us that he couldn't seat us there because there were only two people in our party.

We looked around of course and there you have it there were two white girls a party of two at the same spot we asked to be seated at. After we pointed that out, then he goes "oh I have to ask my manager first". He came back I guess the approval from his manager and seated us.

The music was great the hookah was okay. It's truly the service that was very poor. There's about 4 girls walking around, we're trying to get their attention to order some drinks but they ignored us. We finally just went to the bar and asked the bartender if we could get some drinks.

Theres definitely a lot more hookah lounges in LA that we'll visit next time on a first impression basis this lounge failed completely! I...