KFC — Restaurant in Los Angeles

Today, I went into this location to order food for myself. When I was leaving the location, there was a homeless lady pushing a cart who obviously was mentally ill handicap and homeless. I proceeded to watch her go into the restaurant under the assumption she was hungry. When she went to the counter the lady in the checkered shirt which was I’m assuming the manager was very judge mental towards her with her tone asking her what do you want? The lady was having a hard time explaining what she was wanting so I asked her what she wanted and let her know that I was going to pay for it. The lady stated what she wanted and the manager said is this together or separate? I made it clear that I would be paying for the ladies food. Once we ordered her food I asked the lady if she would be interested in sitting down eating her food? A manager said no she can’t eat in here because people will smell her and lose their appetite. I stopped and was wondering did I hear what I thought I heard? I began to ask her again why the lady was not allowed to sit in the restaurant and eat her food it was obvious she was hungry and weak. The manager proceeded to say because she smells and people will lose their appetite so she can eat outside. I began to get really upset and the lady who was homeless said that’s OK ma’am I’ll eat outside. I let the manager know her behavior was unthoughtful rude and unprofessional. And not only that , that was a form of discrimination that could get her Franchise in trouble. I also let her know why was she casting judgment on the lady that’s homeless when there’s other people sitting in the restaurant eating their food? I let her know I would be reporting this incident and she said I don’t care go ahead. I strongly encourage people to not patronize this location. I let the lady know you should not treat people this way because it could be any of us. How would you like it if someone was to treat you that way if you were in the circumstances or someone you loved like this? I left that restaurant heart completely broken to see this lady leave with her food but could barely walk. I will never eat at another KFC! She was a poor representation of KFC. And I plan on calling and reporting this to...

Most horrible KFC I've ever gone to. They had a sign that said $2.00 to add a side. Nevermind that it's $1.00 at all the other KFCs I've been to lately. But they charged $2.99 for the added side. I then asked why did they charge me $2.99 when the sign says $2.00. He said he could give me an extra bisuit. I told him I did not want an extra biscuit. I wanted my dollar back. He then proceeded to give me $.70. I asked him why he was only giving me $.70. He said because there is tax. I had to tell him that I already paid the tax on the $2.99 and that he neede to return the $.99+the tax I paid for the $.99. He obviously doesn't know how to do math because he only gave me $.99 without the tax. I just decided to leave it at that. Then I get my food and drink and there was NO ice at all in the drink. I asked why there was no ice in my drink and he said they had no ice. I said that he could have at least let me know ahead of time. Because my drink not only had no ice. It was hot! Then I go sit at the table and they did not give me any spoon to eat my mashed potatoes. I don't know what was wrong with them. But it was the worst KFC ever....

So we ordered online from this location to pick up. When I went, the inside was closed even though it said it closed at 10 pm. This was my first time to this place, and then I realized that there was a walk up window (kind of like a drive thru window). When I got home and opened up our chicken tenders box, I found a cockroach inside the box!!!! I called the location to let them know what I found. He then said what’s a cockroach, so I had to repeat myself and say a roach. I was very upset and he said for me to bring back the food, so that he can see for himself. I asked him, can’t I just take a video or photo? And show you a different day? He said no. Bring it back right now and I’ll see the box and give you new ones. I don’t want to take that roach back inside my car. That’s disgusting. I just hung up. This is the worst thing I could ever find. I just threw away the food.

The picture shows that the roach was outside the box, but at this point it crawled to the outside of the box. At first I thought it was an ant, but when we took a closer look, it was a baby roach….

DONT...