Laidrey Coffee Roasters — Restaurant in Los Angeles

After going for a walk around my parents neighborhood and walking into the Encino Laudrey location greeted by rude and grouchy employees.

I tried to purchase a large cold brew coffee this morning with a $20 bill. Was rudely told that they no longer accept cash for payment.

The customer is always right and it should be up to the paying customer who is paying for the product weather they want to pay with cash or credit card!!

It's rotten of a business to require and demand payment by credit or debit card. There are people who aren't even fortunate enough to have credit cards or bank accounts.

The female employee treated me like a criminal when I tried to pay cash for a $7 cup of cold brew coffee!!

I also wrote an email this morning to laudrey coffee and have recieved no response!!

This coffee place has rude employees and is a poorly run bussiness!!

After being refused service due to not being able to pay for my coffee with a credit card I walked to coffee bean at ventura and Louise where my cash was happily excepted!!

There is also a paris baguette, starbucks as well as coffee bean within a few blocks of the encino laudrey location.

For the tarzana location there is a coffee bean a few blocks away and a peets coffee im tarzana with great customer service!!

Hopefully laudrey coffee in encino amd tarzana will go out of bussiness.

Rude and poorly run places don't deserve to stay...

I have loved this place since it has come to Encino. This weekend I went there and sat with my family and drank warm coffee for an hour. It seemed like there were some organizational issues which are uncharacteristic of them. For example, the pastry cabinet was nearly 75% empty which was disappointing. I also ordered a burrito and when I received it it was cold. They are putting this really large premade burritos into a commercial toaster oven and it did not really work. The tortilla was half toasted, half not and the inside was not warm. I suspect because it is such a large burrito with very dense potatoes it will not get an even heat at all.

I guess in the future I will stick to the pastries and coffee. Hopefully they have a better selection of...

LOL at charging a dollar for pistachio milk. So it wasn't enough to charge me 9 bucks for a latte? You had to make it an even TEN DOLLARS?

Edit: Oh my. Your reply somehow managed to make it even worse. A carton of the pistachio milk you use even at regular retail price...is 7 bucks. I use it at home too. So skip the sob story. You're nickel and diming your customers. Your reply is in incredibly poor taste. We are also trying to survive in Los Angeles and spend our hard-earned money to help your business thrive. You repay us with stuff like this. Too many other coffee shops out there. I'm moving on to someone who...