McDonald's — Restaurant in Los Angeles

I went in to grab a $5 breakfast deal McGriddle and L Ice Coffee, the kiosk scans my code, let's me select what I want, let's me view my order, but doesn’t display button to pay when I'm ready to insert my debit/credit card. The kiosks are unstrategically placed near the entrance which is far from the cashier instead of being conveniently close by the cash register so the cashier can quickly help teach the customer how to make the payment. I go to the cash register, the cashier enters my code and rings me up for something completely different and more expensive than what I originally tried to order on the kiosk. I ended up leaving frustrated and upset since I was rushing in and out, not here to play the waiting game. The architectural design of the kiosks are blatantly stupid, and an employee should be stationed by the kiosks further away from the cash register in order to help customers entering in a rush to order and...

The size of this restaurant is nice although the staff can be childish. I recently visited and purchased the new signature chicken sandwich which not only was underwhelming but had a slightly burned bun so I took it back to just get a classic. I waited nearly 5 min and while waiting the staff was going so fast, they made 2 mistakes on customer drive through orders while I was standing there. Both had to get out of their cars and go into the restaurant to get their orders fixed. The managers apologized but the regular employee handed the customer their food hastily then pivoted and walked away visibly smirking as if the issues were funny or something. By the time I got my replacement sandwich, my fries were cold and after seeing the bad behaviors, I really wasnt hungry anymore. Needless to say, I wont be ordering the new stuff or likely going back to...

Went there in the morning for coffee no one answered the drive though I pull up to first window no one there ither. So i pull up to second window. So im there waiting for someone to acknowledge me while the talking amongs eachther 3 employeess and manager. I waited 3 minutes thinking there just getting stuff ready but it 4am and i need to go to work so i say excuse me i just want coffee the girl says oh you have to back up. So im in this weird position where i cant really back up and theres car coming bejind me so i go around girl in window rolls her eyes and is taking someone else order. At this point I just want to leave because i just wanted cofee so i just think that they need to be more organize and manager needs learn customer service . oh and the person infront of me got fed up too and left her...