Papa Johns Pizza — Restaurant in Los Angeles

I had a VERY negative experience at Papa John's on Wilshire blvd on Monday evening. I called to place a pickup order at 4:15pm and confirmed with the employee who answered the phone that I'd be arriving for pickup at 4:50 PM. He said that he'd start the order at 4:35pm and it would be ready by 4:50pm.  When I arrived at 4:50pm I was told by the young lady at the register that my order was still open and they had not started making the pizza for me. I asked if the guy who took my order was there and she said he was gone. I then asked to speak to the manager and she said she was the manager. She said she could make the pizza for me in 10 - 15 minutes and I told her I was promised it would be ready and I didn't have time to wait. I asked her what she could do for me and she responded "nothing."  I asked to speak to her manager and she said she is the only manager. She said I could send an email to her supervisor, but that it would just be sent back to her. In my opinion, that was a horrible way to treat a customer following a very negative experience. As a result of the way I was treated, I decided to call corporate to report the events and I'm...

I recently participated in an offer giving me discounts on their pizzas. I tried three different pies. In my judgement, they skimp on ingredients, including cheese. In fact, they only give you a normal amount of cheese when you pay for extra cheese, which also means they do not offer extra cheese: just normal and below normal cheese amounts. When you get more than one meat, they give you half of what they would have given you of each while still charging you for two toppings. The sauce tastes too sweet and the crust has no flavor at all! I would recommend store bought frozen pizza as far superior to...

A relatively small store in this large chain franchise, this place offers fresh pie and generous service with your orders. Pie wise, their ingredients don't slip off the crust like Domino's and isn't soaking the box with grease like Pizza Huts. A tad bit more expensive, but worth it in my opinion. Service wise, these members offer promotions and discount savings without being prompted, leading to a comfortable sense of care that'll convince you to keep coming back. Downside is their location and parking, inconvenient in all aspects....