SHIKI SUSHI — Restaurant in Los Angeles

They DO NOT care about their patrons and will OVERCHARGE and not refund you!!! We’ve been coming to this place for couple months even though we live about 35-40 mins away because the food has been great. However, that all changed yesterday. We ordered our usual the 2 items bento box and was charged the dinner price, even though it was still lunch time. The packaging of the bento was horrendous with the miso soup and tempura dipping sauce ending up spilling everywhere in the bag and stained our car seat. They only gave us half of a container of rice which is fine but still inconsistent. We also ordered 2 orders of our favorite - the salmon chunk roll, only to find the chopped scallion they put on top was spoiled and the salmon consistency was mushy and did not taste fresh. I contacted the establishment as soon as we got home and was told the manager was at lunch and will return in about 2 hrs and will return my call then, that did not happen. Called again today and was told that the manager will be there around noon or 2pm and to try calling then. Just called at the specified time and on the third try someone finally answered and guess what? The manager will not be in today at all (clearly avoiding). Honestly, I could careless about the 4 dollars they overcharged but on principle, it is absolutely ridiculous how they’re treating their patrons. Not only do they obviously not care what their customers think, they are actively avoiding to make amends for...

We didn’t really care for it. Maybe we ordered the wrong dishes, not sure. The Tuna Popeye had Tuna that was obviously frozen tuna out of a package with a mealy texture. The Rolls Royce Salad was a weird salad of iceberg lettuce, seaweed salad tangy dressing and a bunch of random end cuts of fish that were obviously scraps from cutting sushi and some pieces seemed “fishy” tasting and not fresh. The yellowtail collar didn’t come out until we were paying for the meal and getting ready to leave. We were going to take it with us but tasted it and it didn’t seem to have an ounce of seasoning on it, nothing not even just a little salt. Also, our waiter took our order and we never saw him again. Not even when we asked another waiter for the check. The only reason this is not a one star rating is because the tempura veggies were really tasty and when I went back in to get my mask I forgot on the table, the busser (or other waiter) saw our food on the table and noticed we hadn’t eaten any of it and he seemed genuinely apologetic for us paying for it even though we didn’t enjoy it. Wasn’t the best experience. Hope it’s better for...

Our family had the dinner bento, tempura udon, fried dumplings, and a cooked roll. Apparently went to a sushi place without trying the sushi. We enjoyed the food. It wasn't special but it was made well and was satisfying. It seemed like there was a number of long time customers since the staff seemed to know them by name. But tbh felt that the service throughout the meal was kinda lacking, we didn't get much check in until the food was almost done. In terms of service, what stuck to me the most was when I was trying to enter the restaurant with my toddler in my arms and had a little trouble with their front door, their hostess just stared at me and didn't even showed any sign to try and help me. We came around early 7 pm ish on a Saturday night and the restaurant filled up pretty quick after that. I can also imagine that parking would be a nightmare if all the businesses had been open. No diaper changing station on the first of...