Went into store to get the Babolat Pure Strike 18x20. The person helping me said that it would take them a couple days to have the racket shipped to them. When I asked what the price is, he told me $220. He also said that every store online only sells it at $220. I had done research prior to walking into the store. Almost every shop online sells it for $199.99. I ended up ordering all my rackets and gear from Tennis Warehouse. It was much cheaper, and they have free 2 day shipping in California. In any sales business, the only thing you have is your credibility. Apparently Tennis Ace is willing to risk their credibility on an extra $20 racket markup. I would recommend only buying over grips, strings or balls from them. Other than that, going into Tennis Ace is a waste of...
Read moreI am relatively a beginner and i came to tennis ace for advise and guidance . He sold me a racket that was the wrong size for me without even explaining me the basics for racket sizing, than he didn't do a good job on the strings also.. when i came back to say the strings are bad he waived me off and completely disregard me ! he said he will re string for more money... no way! i had more than 3 pro's play my racket and they all said he did a terrible job. my review is not even for the job he did or the money.. its for luck of customer service and waiving me off like he did.. he should care more for his customers if he want...
Read moreI had a good experience at Tennis Ace. I hadn’t used my racket for years and needed the grip replaced. Bruce immediately re-gripped my racquet and I was out the door in about ten minutes. He asked good questions and I appreciate that he didn’t pressure me to also restring or make additional purchases while I was there. I would return to Tennis Ace and...
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