Shin-Sen-Gumi Hakata Ramen Express DTLA — Restaurant in Los Angeles

SAVE YOUR MONEY AND DO NOT ORDER FROM HERE!

Horrible service and quantity.

I ordered for delivery and got a half-filled bowl of ramen with a quarter-filled broth to pour into it. This is unacceptable.

I've tried calling this location multiple times but they refuse to answer the phone maybe because of all the complaints.

I should've checked Google before Uber Eats because this rating makes way more sense.

Quantity size is a joke. I even paid extra for extra toppings and got a ketchup packet of ginger & a...

The food was great. However, this is not a sit down restaurant! Although it says on google that you’re able to dine in, you’re not! This is a drive through and pick up restaurant. To order, either scan the code at the entrance or order online. They’ll text you when your oder is ready for pick up. If you’re expecting to sit down, relax, eat ramen, and drink a glass of wine, this isn’t the spot. Go to the...

NO VEGETARIAN OPTIONS AT ALL!!! They advertise vegi ramen, but it's not actually vegetarian, even their advertised vegetarian cold ramen option is STILL NOT, it's cooked in bone broth and drained. Servers seemed like they didn't know what they were doing either. The wait time was way...