Starbucks Coffee Company — Restaurant in Los Angeles

This place is officially my least favorite Starbucks.

1.No one here smiles, they have their own problems to deal with and it shows in their attitudes. The private conversations which reflect their immature discontent with life in general spill out into the establishment for all to hear. There are no older mature people that work here or any Starbucks anywhere in general, it is a rarity to find an employee over 40 ever working at any Starbucks anywhere in the nation, a possible discrimination issue. I know of at least 5 people over 50 who applied for the job but were either turned down with no explanation or were never even contacted back to be turned down. Definitely not diverse, and though I have nothing against gays or lesbians, I'm finding more and more of a diversity issue as it appears to me that usually more than %50 of the crew working at any Starbucks at any given time are of a non- straight nature, and this may be another diversity issue, that Straight people are discriminated against at Starbucks establishments as employees and as customers. I have witnessed gay employees sliding extras across the counter to gay customers and not charging for shots and size upgrades and said nothing. I've also seen straight senior citizens who needed a napkin ignored or told to hold on because taking money from someone else at the time was more important to them. I'm saying it finally now.

If you spend $7 dollars on a tiny coffee because you got a few extra shots, and caramel drizzle, and you expect to get a refill for $.50, it ain't happening. You will only be able to get tiny coffee without your extra shots and caramel that you paid $7 dollars for. I haven't decided if the trillion dollar company has a coffee shortage or if they're just the cheapest company in existence that doesn't give a flying coffee bean about you. I'm going with the second.because...

Even though they asked me my name, they either didn't call it or they took no effort to make sure I heard it. Not to mention they didn't care enough to ask the spelling of my 3 letter name which they should have because they got that wrong too.

I've been coming tho this building for twenty years, and usual don't stop into the Starbucks here , unless I'm charging my phone because in the past service was horrible , but today I spent $7 just to be reminded myself why I don't come here. I should have spent it on gas for my car instead. The attitudes here and the total overall stingy way they conduct business here has not changed. I recommend Pete's Coffee down the street, at least they smile and they hire senior citizens. I would have given no stars, but its not an option.

p.s In general don't trust stars that don't come with comments of a paragraph or more (like 1 liners). They usually come from the employees or...

I had a terrible experience at Starbucks today. I visited around 4 pm and ordered 5 caramel ribbon crunch and summer skies drinks. The woman at the counter told me she didn't have coffee and gave me 3 non-coffee drinks instead. When I asked for a larger straw, she yelled at me and refused to provide one. Despite ordering 6 drinks, she didn't give me a cup holder. When I mentioned that I would write a negative review, she was dismissive and told me to leave. I can't believe she told me "I DON'T CARE AND GO AWAY." It was a horrible experience - I couldn't believe that a Starbucks would be out of coffee and not have basic essentials like cup holders and straws. THE WORST...

2 stars for the location, the barista lady working at this location is unfortunately very unprofessional, never got my order right, shows no interest in service. I go there all the time and this is always her attitude… last time she gave me the cu of coffee with the cup not fully covered with the lid, halfway through my walk home the whole thing spelled over me....