Little Tokyo Restaurant — Restaurant in Louisiana

let me start with , yes the food is delicious and soooo good. but the service was so bad )-: , from the moment we got there (group of only 5) (only needed 2 separate check) (was there for my little sisters bday) the service was terrible, our waitress came to our table with an attitude. i understand how it can be working in the food industry and i understand that things can get a little overwhelming at some point but to greet us with an attitude? it was just uncalled for but we didn’t mind. skip to us ordering , she was rushing , only kept looking down at her note pad. after we were done ordering she said how many checks and as a soon as i was about to tell her only 2 she said OK ILL JUST ASK LATER and quickly walked away. at that point i was like ok maybe she’s just busy. we asked for a side of eel sauce , twice. she wouldn’t bring it to us & when she did she had a poker face . as we are done eating she comes back again and i tell her about the 2 checks. she brings them and they both have added gratuity of 20%. i am aware waitresses live off tips and i’ve alllllways been a generous tipper, but it was giving more of an offense than anything as i already had my 20 bucks in my hand. it was a quick meal, service was bad and the fact that she felt the need to add the tip before hand was just rude. I was ready to give her more until i saw that . again food was good , so if you are having some sushi cravings ( naruto roll ) just order to go because you won’t feel welcomed there! sorry but not sorry . also some creep kept looking at my table that had 3 underage girls seated , i know it’s not the restaurants...

Not only has the service gone down significantly over the past few months, but now there is a health concern at Little Tokyo! I went for dinner this past Wednesday on June 15th and we were sat on the right side of the restaurant. After we placed our order and received our drinks, I happened to look up and noticed the SWARM of flying insects right about the sushi prep area. No one working there seemed bothered by the fact that these termites were flying right above where people’s food was being prepared. I called the server over immediately after noticing and as I pointed it out, he explained to me that the owner had the back door open because their was no A/C in the kitchen. He then went on to tell me that he told the owner he shouldn’t do that, but did anyway. Ironically, as the server stood over our table assuring us he would make sure there were no insects in our sushi, I pointed to his shirt as he had a termite crawling on him. I’m absolutely appalled and disgusted a restaurant owner would find this acceptable to keep his restaurant open only to hope there were no flying insects being served in his restaurant. I will be calling the health department to report this egregious violation as your actions have demonstrated you have no concern for the health and safety of your patrons. I have a video of the swarm, but Google maps will not allow videos posted so this picture will have to suffice. Don’t say you weren’t warned if you continue to...

Been ordering from them for 3yrs+ Idk who they been hiring in the last year or so but these new employees of theirs truly lack hospitality and people skills, are rude, disrespectful and this place is becoming a joke. Their food is decent BUT the service is HORRIBAD! No.1 reason why I just order to pick up so I don't have to deal with their employees. About two weeks ago my order was for a pickup at 5:20pm. Arrived at 5:19pm, sit there and didn't get food until 5:51pm. "We're just so busy today, sorry." was the excuse. 14 total headcounts in the place. I decided to give them another chance. Ordered online again pickup for 7:30pm tonight. Arrived 7:27pm. Employee informs me they have my order wrong, and they are remaking it. Extra wait time. You would think a complimentary Iced tea or glass of water would be offered. Instead, while I am trying to explain to the young man about basic customer courtesy he wants to 'educate' me how to place online orders - Facts: Take the NOTE section out of online menu if your employees don't read them anyway, show respect and curtesy to customers who are made to wait extra time for your own failures and SO MANY OF EMPLOYEES use no gloves, no hairnets, walking with hair down their back, scratching their noses, etc....