I understand starbuck is usually busy but it still doesn't give you the right to ignore orders from customers standing right in front of you during their time to order. During the order taking process she kept ignoring us while we are ordering and making us repeat our order time and time again. At the time of payment, my wife already gave her the cash but after ignoring us again for about 5 - 10 second she asked us to press skip for rewards on the keypad and told us to insert our card for payment.... while holding our cash payment in hand.... she was absolutely useless in providing service and is absolutely incompetent to be taking order and collecting payment. You would think that's the end of our little incident right??? I wish... usually when someone order a cookie, muffin, cake pop, etc. They would get it almost immediately after payment due to being right next to the checkout counter... if we didn't mentioned that we didn't get our cake pop yet then we might not even have gotten them. Two out of our three drinks was incorrect... ice black tea extra sweet turnt out to be less sweet.... Matcha Green Tea Frappuccino less sweet was made extra sweet.... I mean come on.... absolutely horrible service and product, I recommend getting your coffee...
Read moreWent here tonight and was HIGHLY disappointed. I’m an advisor Starbucks shopper and I will never return to this location as the service was horrrible. There was a sign that said card or cash payments with exact change. My total was 19.12 I handed her a 20 and didn’t want change and she refused to take it telling me she had no 1s… Ummm 19.12 minus 20 is definitely not a dollar. I was also going to tip because i always tip at least 5-10 dollars but she wouldn’t even take my 20 so why would i tip. The other girl who was working with her tried to tell her that i wasn’t getting a dollar back. Some people should understand math a little more.. She didn’t tell me there was no strawberries for my daughters pink drink until it was already made. my daughter said the pink drink without strawberries is like a pencil with no point POINTLESS.. Then i got my Frappuccino and she didn’t even ask if i wanted whip and when i told her she was like It doesn’t come with it, i said i get this all the time and it always comes with whip it’s a Frappuccino.
I don’t know her name she didn’t introduce herself she wasn’t friendly at all but she was a bigger girl with glasses and short hair. Today is Saturday...
Read more👎👎 This is the crappiest Starbucks I've ever visited, and I went inside! I was not the only one to have a bad experience, so did the lady in front of me...
The staff Is only worried about taking orders & getting a tip and not caring about the customers afterwards.... if they get their orders.
The staff was too busy eating rather than making sure if people got their orders after they paid. The Staff here legit sucks!! Thanks I WON'T be back to this location & neither will my software...
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