HomeGoods — Local services in Prairieville

I'm conflicted 😐 with how many stars I should leave. The store itself is Beautiful with a large variety of very unique, exotic , many different Design Eras.. This was my first time in the store and it was late so I knew I would have to hurry because they were closing in 20 minutes I stopped in on my way to Ross to see if it would be worth my trip tomorrow. I help stage homes and assist a few Designers with Decorating. Walked inside where there was 4 young male ;employees standing in the entranceway just watching who was walking in, and constantly glancing at thier watches. I guess . No hello or screw you ....I wasn't acknowledged at all. Well a few minutes later as I'm passing and peeking down each aisle andt Manager announces that everything needs to be cleaned up to not stand around. As I'm looking around everyone I pass keeps making sure to glance at thier watch so I'm kept aware they want me to leave.....so I keep on because I know I'm going to leave coul)ple minutes before close....and then!!!! this Polite young Lady named Cameron greeted me!! Ive been in this store for about 15 minutes....then the 1 and I Mean 1 employee that spoke and asks if I need help and also just genuine in her customer service...she left the task she was doing to ask what time the store would be opening for me...Please start training and rewarding her and your other employees...young and old about how Until you leave and get in your car, your attitude is a reflection of the store people don't want to shop around brats and snobby and grouchy middle aged women, or young men who would rather gossip like young girls...anyway I know this is a mouth full but damn I was so disappointed until Cameron helped me to see its not the whole store.....Thank...

Love the store but hate the employee(s). I went there Black Friday evening, after the rush, and was in the process of checking out. Waited in line, had the monitor announced to go to check out 1, but the cashier was not done. Fine, honest mistake and since I had already moved up I did not want the people behind me move back so I could be back where I was and instead just waited there. Then the cashier at check out #6 proceeded to check out the person behind us first and that was fine, benefit of doubt, since maybe she didn't see us, but she goes on to check out another customer after that after we started unloading the basket. She then comes back with a attitude and at that point I didneven want my items anymore. I started to leave the store then turn around to report the cashier to the store manager so that they can know why and what happen and said cashier comes up arguing in front of the whole store that she had an attitude because she did not hear an immediate responds to her question. Then this I'll mannered cashier proceed to threaten me to "go outside" to fight. I don't know what kind of business HomeGood is running, but I advise anyone shopping there better bring a gun or at least a taste for protection from the employee. Just in case if anyone wants to know what the manager did this whole time, he just walked away and left a customer to fend for themselves as the employee basically went...

Let me start off on a good note the employees were amazing and friendly. My complaint is about the "Store Manager" Adam. Now I was not present for what happened prior to this situation. While I was walking through the aisle, I overheard him call over an employee and stop this person from doing their work. He then proceeded to raise his voice in front of customers and other employees to reprimand this employee. He had no regard for his store, employees, or customers as he loudly cut her off and stated "you are going to listen to the store manager". Irrelevant of the details of situation, this could have been handled way differently and with more respect for the employee. It angered me tremendously the way that was handled and I'm honestly disgusted Adam behaved this way. From one store manager to another, you are nothing without your team. From one person to another, treat others the way you want to be treated. You are the reason people do not stay at their place of work and choose to move to better...