Burger King — Restaurant in Louisville

Had to wait a few minutes on my order, but food was warm and tasted good. Wish the French Toast sticks were more warm. Also noticed the price was a little higher, I noticed because I always get the same thing. But that's just how it is nowadays, everything has increased in price. Right across the street from work, so I like that I don't have to travel far to get there..plus it's right beside Walmart and Speedway is just across the street. It's a very convenient location. P.S.:My biggest complaint with this place is sometimes the food isn't hot or the French Toast sticks are incredibly hard. I visited a week or so ago and the cheese wasn't even melted on my sandwich 👎 Update: it's Friday 2-25-22 went to get breakfast on first break, this time I tried bacon instead of sausage and asked for an extra piece of bacon. So looks like they just shoved some bacon into a croissandwich that waa already sitting under the heat lamp.. the only problem is it was sausage! So they forgot to pull the sausage off the sandwich. Really!? I couldn't get a fresh sandwich? So I got a bacon AND sausage, egg and cheese croissandwich...lol..I git both meats! And these daggone French Toast sticks. I love them but they are always cold and hard. But today took the cake. In the movie Harlem Nights when Eddie Murphy told Della she was "crusty and gnarled up:..I think he was actually describing these French Toast sticks! Totally unacceptable how hard they were, I couldn't break them with my teeth. I keep hoping one day they get the order right and stay consistent..come on guys..please do better..that's just lazy. If you want customers to come back you just...

Tonight we decided to order Burger King for dinner. The line was long and took about 20 minutes to get through but that was ok. At the window the young lady handed me my food without saying anything, i waited to get her attention to ask if everything was in the bag. They had stuffed everything for 4 people to eat in one medium bag. It was full to the top and the bag was starting to rip. She said yes. I got home about 10 minutes later and took everything out of bag and things was missing. I called and talked to the manager Brett and he told me exactly what i was missing. I guess he knew what they forgot. He told me i would have to bring back the receipt to get it replaced. I asked him if i could get the order remade for having to come back up there, he said yes. I got back up there handed him the receipt which took a minute to find, and he handed me what they forgot and i tried to give him the food back and he refused to take it. I asked again can i get the food remade, he said no to take what they forgot and go. I said i would like my money back, he...

The absolute worst BK in the East End. Service is excruciatingly slow. I placed a simple mobile app order, 2 items, no customizations. Nobody was in the drive-thru line, only 2 customers in the lobby.

I was asked to wait at the speaker for a second, which became 4 minutes. Once I told them I had a mobile order, they instructed me to drive to the window.

Confirmed my order and they said just a minute. That was 10 minutes ago. Cars behind me are queing up and nobody from BK has bothered to give me an update. Meanwhile, my other meal from a different establishment is getting cold because fast food at BK is the equivalent of table service speed.

In this amount of time, Chick-fil-A would have served more than 50 guests efficiently.

To whomever is the proprietor of this franchise, it's either time to shut it down or clean house and try again.

From now on, I will be certain to go only to the...