CM Chicken of Louisville - Bardstown (Fern Creek) — Restaurant in Louisville

My fiance and I came to try out this new food spot tonight. We saw the drive through lane and attempted that, but it turns out that is only for mobile order pick up. We park and go inside and are greeted by a nice gentleman who turned out to seem like he was the manager. We ordered the fried calamari, bao buns, and the 3 piece drum sticks along with a boba tea. We paid $40 and some change before a tip was added. They handed us a buzzer and we sat down. Approximately 6 other orders were taken while we waited. 15 minutes after our order was taken our buzzer went off, turned out it was only for the beverage. So we sat down again. 24 minutes after our order was placed, 3 separate orders that were placed after ours were called for. We went to the cashier and asked for an update and they seemed very confused. They went to the back and two minutes later they gave us a bag. It was missing the bao buns. I made them aware and it turned out they never made it. 4 minutes later the bao bun was handed to me….. that’s correct, singular bao bun even though the menu states it’s multiple. The food was sub par. The calamari was very dry and chewy and lacked flavor. The bao bun was very spicy even though the garlic soy flavor was one of the lowest on the heat scale, and the wait alone was a bit much for me.

Another customer asked about an allergen menu and about eggs in products and the staff could not confidently answer his questions or provide him a menu with all ingredients. They kept saying “I think you can look it up online.” And from a search on my own, those things are not listed online either.

Unfortunately, I do not think I...

I love that when I came in. I informed Dajia the closing manager it was my first time at the restaurant; I asked her what does she recommend and she gave me the best options that was on the menu and everything that she recommend me yet I enjoy everything. I enjoyed the loaded mashed potato balls with a spicy sauce. It had so much Flavor, Then I had the five jumbo Mel snow combo I love how the wings was sweet and spicy then I tried the Korean coleslaw I will be going back for those wings and the coleslaw. I’m definitely gonna be coming there more often. Then they tell me to try the Oreo brown sugar drink before I love. I told her I said oh I like it. Yeah I found me a new spot I always want to open my horizon, but she just open my mind to new Korean food and I will be coming back because dajia made my first time my best experience at restaurant that I have had in a long time. her Customer Service was top notch and she was so knowledgeable about everything I can cannot wait to go back to see her so she can have me try new other stuff that’s on their menu. Thank you Dajia for making my first...

The food here is amazing, their specialty cookies n cream boba drink was the best I’d ever had, and they didn’t skimp on the tapioca balls either. I tried their spicy red pepper chicken tenders and they were also sooo tender and juicy on the inside with a nice crispy texture outside. It also had a nice kick to them that slowly got spicier, which I’m a huge fan of. My boyfriend got the curry ramen with spicy pork and it was really creamy and almost a little sweet, it paired well with the heat from the spicy pork. Also, my absolute favorite part was their cheesy ttekbokki. I’d always wanted to try some, and it was beyond what I expected. The rice cakes were perfectly chewy and soft and almost just melted on your tongue. A solid experience all around, I’d recommend this place to anyone with a love...