Hooters — Restaurant in Louisville

We finally made it to the last Hooters we hadn’t visited in the area. Unbeknownst to us, they had just opened after their remodel. When I say “just opened”, the doors had been open for a half hour. In fact, there were still construction personnel working on the roof and on some of the landscaping.

We were immediately greeted by a hostess and directed to our table. It’s nice that the new stools (we prefer the high-top tables) are now padded. The wooden stools that Hooters has had for years, but can get ungodly uncomfortable in a short amount of time.

The update atmosphere was a welcome update. Not so reliant on the wood paneling motif, there are now painted walls and some brick accents. Very nice touch. Booths have replaced a lot of the tables, and the tall tables come in a variety of basic wood and Hooters/Surfer related graphic tops. The construction was mostly done, in fact, because there were still hints of “things we need to get done”, as in blue paint tape, areas that needed to be touched up, and construction dust in a few places. That’s not really a complaint, though, because this restaurant and its staff were ready to get back to business.

Our server was Jessica, and she was spot-on with the food recommendations and drink refills. The fried pickles (this is the ONLY place my wife will eat pickles) were served hot and fresh. I prefer the Remoulade sauce the other Hooters serves to accompany their pickles as opposed to whatever sauce the locations around here use, but it didn’t stop us from enjoying them. My wife had Sliders, I had original wings. Our entrees were served hot…and I mean h-o-t and were exactly what we were expecting from Hooters. Jessica stood and talked to us for quite a while, which is not something you often get at other full-service restaurants. When a manager stopped by to ask how we were doing, all we could say was “GREAT!”.

We bought at Hooters 2017 Calendar. It’s something we’ve done for about the last 5 years. The calendars come with dozens (perhaps over a hundred) of pictures of Hooters girls from across the country, and inside is a sheet of coupons that can be used on a monthly basis. That alone justifies the $15 cost of the calendar, because throughout the year you’ll get close to $100 in free/discounted food. The last couple years they’ve also allowed you to purchase a calendar to have sent to someone serving in our Armed Forces. You get to send a note along with it, thanking the recipient for their services. All of the Hooters girls on staff will sign your calendar, too. We’ve taken to taking ours to different locations to get as many signatures as possible.

Seldom a restaurant chain to disappoint, this was yet another GREAT visit to Hooters. From the fast seating to the newly updated environment to the great service to the tasty food, Hooters remains one of our favorite...

The worse restaurant experience I’ve had in my 35 years of life. I basically paid $45 for food I waiting on for 1 hour and 20 mins. The hood was cold, my son only got 7 of his 8 boneless wings, there was barely any sauce on the wings, the Ciera Mist was all carbonation and it took 45 mins to get it replaced with a Dr Pepper that I had to go get myself. We ordered 4 refuel sized meals and not once did they tell us that the kitchen was behind and the wait would be near that long. There was one decently big party and maybe 5 tables including us so they weren’t that busy for a Saturday. There were 3 waitresses and our didn’t give refills or anything. Since we had waited so long I asked the waitress if we could order fries while we waited or chips. She said she would ask but never came back. When I went to get my own cheese for my fries that I never got I asked to speak to a manager and his only response was he told the waitresses to check on their tables. After complaining the waitress came to our table to see if we needed anything so we went a head and asked for boxes and checks. Keep in mind she had barely even came to our table up until this point but comes back to get the checks for us to pay with in a few mins.

They had friends up there hanging out at tables and when we went to walk out there was a table of a few boys who had brother their own alcohol minis in to hangout. Over all we had horrible service and good. Over all I wasted my money and left very disappointed. Last time I will eat at...

I’m SO disappointed to write this. I’m 100% a large Hooters supporter but everything at this location has gone to crap. Long story short, sat around the bar area with Nora. Unfortunately, the table of 5 gents had drinks and shrimp appetizers before I even got a drink. 2 other tables of 2, literally ate and left before we got our food. Food comes out, and it’s wrong. Ordered all drums.

HERES WHERE THE DEAL BREAKER IS: I turn around, and the very large cook with one hand in a sling appears to be starring at me. I ignored and turn around. A few seconds later I turn and see him still starring me down. When me make eye contact, he says “you wanted drums or what”, I said sir I ordered all drums. He LITERALLY tossed the aluminum plate across the prep table and walked off. I then motioned for Nora and explained, yea just cancel. I don’t want someone in that rage cooking my food. She was very apologetic saying, omg I’m so sorry about that. Not cool having an intimidating element in the restaurant like that. Then, no visit from a manager? I really hope to god he’s not the manager. I miss Makaya something awful. Hooters Preston is ELIMINATED. I’ll hit Jeffersonville or DuPont going forward.

Pics show dishes being cleared before we even got our food for the table of 5 that came in 5 minutes after us.

Pics also show what was delivered for 6 “all drums”

Pics also show beer that sat 9 minutes before replacement ordered.

So...