Let me preface this review by saying that I only had takeout, as the inside is not open. I was in the area dropping a family member off for work, and ironically I had just seen a news article about this place reopening in a new location. I had made a mental note to try it as I love to support local women owned businesses. Once I realized that it was on my path home, I decided to stop by. A walk-up window was open with a young lady taking orders. No greeting, no smile, no explanation of how the ordering works. There was just a sign that listed food items with no mention of pricing. I asked if all items were a la carte, and she responded that it's 1 meat and 2 sides. I proceeded to order 4 meals to give my family a variety of options that we could share. The total bill was $100 even. Seemed steep for takeout food, but I don't mind if the food lives up to the price point. I was handed a food beeper, and I waited for another young man to process the payment on his phone. We waited for about 20 minutes before the beeper went off. The food was well packaged in Styrofoam boxes with aluminum foil to keep items separate, hot, and dry. 1st meal: Ribs, greens, Mac and cheese, missing cornbread. Suggest quality assurance check on food before leaving, as we didn't notice until we got home. 2nd meal: Catfish, sweet potatoes, green beans, cornbread. All were piping hot and delicious. 3rd meal: Salmon croquettes, Mac and cheese, sweet potatoes, and cornbread. All were well seasoned and piping hot. 4th meal: Ribs, cabbage, Mac and cheese, cornbread. Ribs were tender and the sauce was delicious.
I'll likely visit again once the inside is open, but won't do takeout again. At this price point, a little bit of service industry training for the staff (service with a greeting and smile) goes a long way with gaining loyal/repeat customers who appreciate both the delicious food and friendly customer service.
I'll update my review once the...
Read moreI have always loved Lucretias even when she was with chefs space . When she used to do buffet style on Sundays. Imagine my surprise to find out a friend had it catered for a repass yesterday 5/4 now let's start with there was confirmation on the time. She knew and stated multiple times that the time was for 130pm . Deposit was paid and the day of she called and said she was behind mind you it was 118pm when she called.Strike one. We are already sad and needing comfort food. Remember the reason we catered. She then called and bumped the time to 215 and it still was not ready. When I tell you the meatloaf was soooooooo dry, the Mac n cheese was not her best everything taste rushed and the chicken taste like Kroger's chicken to the tee.CUSTOMER SERVICE 0/0 I DO not recommend. Food was ok greens was subpar also not her best. When I say you can taste that it was rushed you can taste that it was rushed. The cornbread was dry like the office jokes DRYYYY. I used to brag on Lucretias now it's not on my list of recommendations. Sadly she has don't like other places raised the prices for basic quality. If the food is great a lot of stuff can slide but you can't be late and the food is subpar we need to pick a struggle...
Read moreToday was our second time at Lucretia's kitchen and was truly disappointed as we were determined to give them another chance after our first experience
The first visit we waited for over 25 minutes to even have some acknowledgement us. Once we got our order taken, the food took another 40 minutes to come out with the meat served hot with the sides lukewarm. We charged it to being a Saturday and being busy.
Today my daughter was in Louisville on her way back to Lexington and called in an order consists of a chicken wing meal & a catfish meal at 3pm. They were out of sweet potatoes & greens so we got mac n cheese & green beans. She was told the order would be ready in 25 minutes. She walked in 30 minutes later and was told they couldn't find her order. They didnt know where the gentleman was that took her order. They spent another 20 minutes searching for order. When she made it back to Lexington I grabbed a chicken wing and it was fried so hard I could barely bite it. The green beans were so greasy( I am guessing we got the scraps from the bottom of the pots) The cornbread did not have the taste of previous. $50+ is too much to pay to be disappointed not...
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