Sidebar At Whiskey Row — Restaurant in Louisville

LOVE, love, love this place. We came to this place to enjoy a good burger. We aren't from Louisville and had drooled over the pictures online. After a long hard day at the GIE expo, we were exhausted, but I dragged the hubs out anyway (because this is what I like to do is eat good food). We at first were seated in the main restaurant area and we found that it was actually louder than the bar, so we moved ourselves to the bar (the hostesses didn't mind a bit). The waitress (I wish I could remember her name but she had gorgeous long curly blondish/light brown hair & petite ) was AMAZING, funny & charming and really helped make our experience. We started off with the suggestion of the waitress with the pimento cheese fritters. OMG these were so GOOD...I wanted to lick the pimento cheese that had squeezed out off the plate....I generally embarrass my husband enough, so I restrained myself. Sidetone, my husband eats so fast sometimes I feel like I am literally in a game show to see who can eat the fastest. Most of the time I don't care because I really just care about tasting the food. NOT WITH THESE BABIES! I WAS LITERALLY LOCKING EYES WITH HIM AND IT WAS AN ALL OUT WAR....We were both going for the win! Next, because I couldn't wait until the end to order dessert, we ordered the Carmel, Apple, Bacon, Milkshake. Apparently, at this place you can get them Guilty or Not Guilty...aka with or without whisky. GUILTY ALL THE WAY BABY! lol. I couldn't have sucked that think down fast enough. So fast I didn't notice I had gotten whip cream on my nose trying to make sure I got every drop, the waitress had to tell me....my husband laughed at me (but deep down I know he was dying of embarrassment...life moves on). For our actual meal we decided to split the The Bailiff and get it with parmesan truffle fries....yummm!!!! Man, I have really underestimating the power of that pimento cheese. It really made the burger along with the bacon! This place is a win. You have to go there. You will be doing the oompa loompa roll out when you leave because you...

I went to this bar last night because I had read about the great selection at the bar and the amazing old-fashioned. The host was awesome and is the only reason I stayed so she deserves props for being a great staffer at this venue. I sat at the bar and got the menus and then I waited, and waited, and waited. I was about to leave when the host came up and asked if I was doing alright and I shared that I would like to order. She took my order and then she served my flight pretty quickly. The Finished Flight was awesome and I loved all four drinks. My food came out and I had asked for the burger medium rare although they said they normally do it medium. I cut it in half and began to eat it and well, it was basically raw and looked like it hadn't been cooked more than a minute or two on the grill. I had a few more bites in case I was just missing something and then took a closer look at the second half and realized that I was essentially given the rarest burger I have ever received. I don't know if that's the kitchen being mad that I didn't want it how they recommend or what but I was pretty turned off and didn't finish it. I will note that they didn't charge me for the burger which is basic customer service but they could have argued with me. Overall, the flight was awesome and the host was a great employee. The bartender was wandering around alot and not providing good service and the back bar tried but couldn't do it all. I hope no one else has...

WORST server ever. This place was relatively busy when popped in, though it was near the end of the dinner time frame. Our group considered leaving after 15 minutes since we never were given menus from the host + never were greeted/ever saw a server?! Literally, as we are about to get up, a tall, blonde, husky male server appears to take our order. We order ONE flight. After an eternity, he returns to the table and asks if we wanted food; we responded "not yet" because we were waiting on the drinks. It doesn't click for him. When he returns some 25 minutes after we ordered he flight, this jerk has the nerve to ask US: "were we waiting on something?". I said, "yes, the flight." He asks: "which one did you order?". I responded, "you tell me" and continued to repeat this single item AGAIN. WHY is the server asking me this????!!!! He dropped 1 of the 4 silverware brought to the table, and never replaced it, so when the food arrived, the last guest sat without being able to eat until finally flagging down a food runner. This waste of a server never brought our food, never brought us anything actually, and screwed up the order. When the flight arrives he sets it down and leaves, NEVER TELLING US WHICH POUR WAS WHICH. With everything so expensive on Whiskey Row in Louisville, go somewhere where you will actually get service! What a waste of...