I just had one of the most unusual experiences at a breakfast place and I'm not so sure. I mean unusual as in good. I'm still processing what I just experienced. But if I were to try to break it down I would say this place seemed so promising with gluten-free options and a really diverse menu. When we got there it still seemed too good to be true. We had such an unusual server and experience with her. It was really busy and I could tell she was in the weeds. To give you an example of how busy things were, she still hasn't brought me my almond milk for my tea. :/ Also, even though we ended up getting gluten-free pancakes and gluten-free French toast, the other meal had gluten-free toast on it. She did not ring in correct so we ended up with wheat toast. We also ended up with a big hair cooked into our omelette so we knew it came from the kitchen. We just had them take it off the bill. The food was disappointing. Someone in the kitchen needs to learn how to make good gluten-free pancakes. We ended up with a really beautiful looking stack of pancakes as you can see in the picture. But when we finally got some syrup which I had to get myself from another table, it was like a giant stack of bricks. Dense and thick and crumbly. Not good at all. It would be hard to make something that you see in that picture. Taste bad but they did. Either they're not using the right mixture of gluten-free batter or they didn't let it sit long enough or because I had to wait so long to get syrup it hardened and became difficult to eat. It doesn't really matter what the case is. It just wasn't any good. I really wanted to have a good experience today but between their distracted and over busy staff to the poorly made dishes, you can see that the biggest picture here and the biggest problem is management. No one is watching the hen House and overseeing things to ensure the highest quality product. I could just feel it in the whole place that no one was really taking care of things. There wasn't a person in charge that was overseeing things and making sure everything was being taken care of... So I can't really blame the server as much as I can. The entire establishment and its management choices. If you want to have a good product and be competitive, you're going to have to take care of the little things like making sure a person who asks seven times to get their almond milk to make sure that they get their almond milk for their tea. That's actually cold by the time it gets there. It's those kind of things that make a restaurant great. If you can do the little things well then you might not be able to do any of it well at all. If I had to give some advice as a person who's worked in the service and restaurant industry for decades, I would tell you to get a hold of your restaurant before it spirals too far out of control. Take care of the people and make sure that they matter. It's moments like this that ruins a...
   Read moreNot the cleanest of dining areas, there are knives, packets, little bits of trash all around the tables. Not really that busy that they can't sweep but, other than that the place is decorated kinda cute with neat little sculptures all around. The dining area is spacious with plenty of seating.
I am taking away a star for the rude way the waitress stood over the table next to us, staring at the man, while he paid their bill. đ¤¨
Hostess was friendly, they have a gluten free menu, and the music level and temperature are comfortable. Our waitress has passed by twice now and we are still without our coffee. đ
I ordered a GF Farmers market skillet with scrambled eggs and whole grain gf bread (they have whole or white đ) and my dining partner the surfer girl with an everything muffin and grits.
Idk if you can see it in the picture, but my eggs are ... hard and dry. đ¤ IDK if they make the scrambled eggs in advance and just divvy them up if someone orders em scrambled, or if maybe they put them on top of the skillet before putting it into an oven. đ¤ Just know, for a place with eggs in the name, I didn't expect stale eggs. đ Outside of that, my meal was good. The gf toast was tasty, as were the potatoes, and veggies in my skillet. Only 2 tiny pieces of broccoli, and a few scatter pieces of zucchini, but I enjoyed the meal nonetheless. My dining partner said his meal was filling and even though he didn't need his muffin, he ate it anyway. đ
Cared less and less for our waitress, Julia, as the meal progressed. She did the least amount of work possible - she took our order (a runner brought it out), robotically asked us if everything was ok as she passed by us, and brought us a bill. She didn't take empty dishes, left us wanting for napkins, and never brought the to-go cup we asked for.
The price was good especially a downtown location at about $14/person, but the establishment recommending an 18-25% tip was off putting. This expectation of tips is getting out of control and then wanting it to be higher and higher is pushing the boundaries. A tip is a thank you for doing something personal for me. Not for paying your employees. That's why they get a paycheck. Wait service is getting worse and worse because we reward waitstaff with a tip for their lousy service. This chick barely deserved a 10% tip, much less 18-25. She left the work up to the busboy and other wait staff that passed by.
For more honest, detailed...
   Read moreBuyer Beware: This Establishment Does Not Deserve Your Business
I wish I could say this was an unexpected disappointment, but after checking previous Google reviews and seeing what others received, I knew there was a risk. However, I still expected some level of qualityâafter all, the marketing photo for the Sweet Home Apple Bourbon Crepes paints a beautiful picture of what should be a decadent, well-crafted dish. Instead, what arrived at our hotel from the restaurantâs own ordering site was laughable at best, insulting at worst.
What we received barely resembled what was advertised or even what prior reviewers had posted. Dry, rolled-up crepes tossed into a container, lacking the toppings, the presentation, or even the basic effort that should be expected from a place that claims to "crank out hundreds of orders." If the establishment's management believes churning out high volume is an excuse for poor execution, I would argue that repetition should lead to a perfected craft, not an excuse to be flippant about quality.
We had two of these ordered in addition to one uncooked stuffed French toast and sides of bacon and link sausage that can be best described by the quality you get at a Hampton Inn free Breakfast
If you're considering ordering for deliveryâespecially to a nearby hotelâjust donât. Youâll pay a premium for something that looks like an afterthought. If this is what theyâre comfortable sending out under their own name, I canât imagine what their in-house service is like.
Final Verdict: Save your money and go somewhere that actually respects its customers.
See photos. From the Wild Egg website. Others who posted photo of dine in experience and what...
   Read more