Wiltshire Pantry Bakery and Café - Downtown — Restaurant in Louisville

Appears quaint and charming at first. Pastry case is appealing and the bakery is clean. They do have a lunch menu that is on the pricey side so you anticipate good tasting choices.

First up a salad that had a light dill pickle tasting dressing. The lettuce was NOT crisp. The half I was able to finish was neither satisfying or delicious. (I only made it through half the salad because it was soggy).

Next up a tuna salad sandwich that was served on hard bread (pretty sure the bread was not supposed to be hard) and a layer of almond slivers. Came with a side of fruit (paid extra) and the top layer was ok but the fruit in the middle to bottom was hard and not ripe.

Coffee was mediocre.

You pay at a counter and a tip is expected even though the only service you get is someone making your food, someone ringing up your order and someone putting the food on the counter then yelling your name. You empty your own plates in a trash can and put them in a bus bin.

My lunch was $45 with an 18% gratuity and I am just speechless that it was so lousy.

I owe the truth as I experienced it when I review. Go there for pastry and skip the very pricey just this side of edible food.

Staff...

Horrible service. Drinks are very slow. Gave them two times, first time drinks ran so long we all finished eating completely before the drinks were done- including the food they had to microwave etc. second time they allowed others to cut in front of us in line- despite us having stood there for a while and obviously ready to go. A friend or someone they knew they allowed to just jump in front of us. When we got in line behind one person our Uber was 15 minutes away. At this point our Uber was only 8 minutes away- so after they then let someone they know cut us/ jumped on the cash register to help them after ignoring us - we said “no worries, but our Uber is 8 minutes away now. Can we get two lattes done by then/ were worries at this point”

They just said no and thanks for asking and sent us on our way 🤷‍♀️

At least they were honest after ignoring our wait time and letting...

If you're looking for a cute spot to pick up a healthy/light meal, this is the spot! Stopped in for a late morning/early afternoon brunch. This place is super vibey, with lots of natural light, plenty of seating options, and music that my millennial heart loved - seriously, every song was a banger and one I nearly forgot about. I ordered the chia pudding and an iced latte. They were featuring a mint julep and lavender latte for their seasonal drink. Chia seed pudding was perfect consistency, incredible flavor, with fresh figs, strawberries, and toasted coconut. Dare I say the best chia seed pudding I've ever had. Staff was friendly and super efficient. I was greeted twice when I walked in the door and service was quick. It was fairly busy around noon and the place was running smooth as can be. I highly recommend stopping by for pickup or to...