McDonald's — Restaurant in Lowell

We have been going to the McDonald's drive thru in Lowell Michigan for years. In the last month and a half, one a week or so. My wife and I believe that our last three interactions there we have been shorted a food item. And because we are out on the road heading somewhere we just forget it and continue on. At 1 p.m. today we were shorted a dbl quarter pounder and went back around and waited in line. The young woman that spoke to us on the speaker was short with us and accusatory. When she confirmed our order, she said. Your all set, go back through the line. Frankly we would normally not care about this, however it has now been 4 consecutive instances. Do not leave the drive through, without verification of your order. It seams so consistently wrong we believe it is intentionally being done with the expectation that you will not spend the 15 minutes trying to get the remaining portion of your order. Then to have the young women be short, un apologetic really tops it off. Have fun and...

Placed order 20 minutes before arrival on app. Got there one person in front of me. Given my drinks and told to pull to the side. Waited 8 minutes, then went inside, still waited another 9 minutes. Finally get my order and go home. Get home drinks are all melted and all the food is cold. Plus they forgot the two orders of nuggets. Two meal deals and it took 35 minutes. To top it off I had asked to talk to the manager and he refused to talk to me. I asked for the district manager's contact info and they wouldn't give me that. An hour later I call to ask when the store manager will be in and the guy just hung up on me. So to recap I bought $15 in food $5 in gas to go get it and had to trash it, wasting all $20 and they won't even talk to me about it. Not even to say they are sorry about it. And I stayed calm the entire time. I never even raised my voice or was rude. I would suggest going...

During the morning and lunch hours this location isn't too bad. Sometimes if ordering a large fry it isn't always full, and evening shift is especially bad about this and fry temperature is mostly barely warm. Not their best location for evening food. A lot of the time the sandwiches come out looking like they're just thrown together, or are missing ingredients..once got a big Mac with nothing on it but tons of sauce and the diced onions..no cheese or lettuce or pickle..and it was ordered as a regular big Mac meal, no sticker on the box or requested special at all lol. A lot of the original menu favorites have disappeared as well, not as much selection at any McDonald's any more. Breakfast all day is great for some but personally I would like to be able to get the full menu all day not just breakfast items, and I am sure I am not...