Anthony's Coal Fired Pizza & Wings — Restaurant in Lower Macungie Township

Been here many, many times since the joint opened. Food and service was always excellent...until today. Walked into the bar using my cane due to a number of physical issues, told the "bartender" I wanted to place a take out order. She told me I had to go the other end of the bar and speak to some other incompetent at the far end of the restaurant. I suppose that was her or your idea of a welcome. I said. "are you kiddin me?" She relented when she saw the cane. I placed the order and she and the other so-called servers watched me carry $160 worth of food in five trips (using one hand due to the cane) out to my car. They stood there and watched a 72 year old guy with a cane make 5 trips carrying his order out to the car. I think they were in deep discussion over the Barbie movie. There were only two other people at the bar already eating and two others at a table. The joint was virtually empty. Disgraceful. The anchovies were missing that I ordered on the side of my two caesar salads. I called the restaurant back because I expect an $8 credit and was told, this part is almost unbelievable and would be laughable if it wasn't true, I was told "oh the manager has to handle that through corporate so you should expect to see the credit by the end of next week...and if you don't then call us back." !!!!!!!!!!!!!!!!. Are you f------ kidding me? That's the kind of reply expected from Verizon or ATT or some other heartless gargantuan corporation. You're an Italian restaurant with a few locations for chrissake. Don't you know ANYTHING about service or kindness or warmth or simple common sense? While all this was sufficiently horrid the worst was when I initially tried to order on the phone because your website is a very bad joke. I had the not so wonderful privilege to speak with "Mike" from Beijing or Manila. I can't believe you've resorted to using a "national" ordering line again like a Verizon or another huge useless organization to ORDER SOME PIZZA FROM A LOCAL RESTAURANT IN ALLENTOWN PENNSYLVANIA. Have you lost your damn minds? Having said all this to describe the absolute worst restaurant experience of my life, I want every penny of my 8 bucks back and I would gladly starve to death than ever visit your torture chamber of a restaurant EVER AGAIN. I wish you luck you're going...

Pizza was pretty good but it was a little pricey. The other plates were ok but nothing notable. Wing dont come with a variety of sauses. The service was ok but nothing special. Other than a few drink specials it isn't a place that stands out.

POST OWNER RESPONSE ----- I appreciate the reply and the pursuit of improved service. The visit overall was average (which isn't necessarily bad) but if I wanted just a regular pizza with wings I would have gone down the road to Joe's pizza in the Trexlertown Mall. The pizza was good and the Coal Fire added to the taste. I must say that out of all the things we ordered - it by far, was the best thing we ordered. Like many people, I like to try a variety of wing sauces with wings so I was a little let down to learn there was no sauce (my fault - I could have checked the menu on line). However, I was probably a little more irritated when the server brought out the wings and we asked for hot sauce and not only did he say sorry we have so sauce but what we can do next visit is - ask for a pepper rub. He explained another option like a dry spice rub - but he pointed out it really is not on the menu (which I can confirm). I found it weird that he didn't mention when we ordered (that was when I first asked - what sauces do you have) but he seemed a little disinterested and although I could tell he was experienced, he may have been having a bad day and just wanted to be home on a Sunday.

Like I said - overall, not bad but when 3 of us ate for $70.00 for a pizza lunch I am usually looking for a little something "notable" - something I can tell my co-workers "check this place out, the pizza is great but the wings are amazing. Went perfect with the $6 Bloody Mary" or maybe "service was great, although they don't have wing sauce, the server let us in on a little secret - he told us about the dry spice rub - it was really good."

It isn't that I wouldn't eat here again but it will not be first on my list next Sunday when our group all chimes in with - where do we want to eat for...

Let me set the stage: I enter Anthony’s Coal Fired Pizza with the hunger of a thousand hangry wolves and the emotional intensity of a reality TV contestant who’s just been told their journey has come to an end. I was ready for something dramatic. I was not ready for Joelle.

Joelle, our server, didn’t just serve us—she performed. From the moment she greeted us with the enthusiasm of a caffeine-fueled Broadway star, I knew we were in for something special. She was charming, quick-witted, and somehow made us feel like we were the only table in the world, even though the place was busier than a toddler on espresso.

Now let’s talk about the pizza. Oh, the pizza. If love at first bite were a crime, lock me up and throw away the garlic knots. That coal-fired crust had just the right amount of char, like it had been kissed by a dragon who graduated from culinary school. The sauce? Balanced, tangy, clearly made by someone who once dated a tomato and never quite got over it. The cheese was so perfectly melted, I questioned my own life decisions up to this point.

Joelle recommended the wings too—served with caramelized onions and apparently forged in the fires of Mount Flavor. I would trust this woman with my taxes, my dog, and possibly my life.

By the end of the meal, I was full, emotional, and seriously considering naming my firstborn “Coal Fired.” Joelle, if you ever read this—thank you for your service, your vibes, and for not judging me when I asked for a fourth to-go box “just in case.”

Five stars. A standing ovation. And a gentle tear rolling down my...