Chick-fil-A — Restaurant in Lubbock

i always come to this chick fil a and usually order curbside, i have never had a problem until today when i ordered through the drive thru. firstly, when i was at the speaker, i was ordering and every time i tried to just say what i wanted the person on the headset would ask me a question again about what i had just answered. like literally i would barely start to say what drink i wanted and they would immediately talk over me to ask what drink i wanted… can’t say that that has ever happened before but i also do not go through the drive thru that much so that could just be me. anyways i finally get to the window and they make my half lemonade half sweet tea, and when i come home i see a little black spec inside the top of the drink so im like oh i guess they got some food or something in it… uh no girl i open up the lid to find this nasty ahh bug. like srsly. i never complain about anything cause i usually don’t really care but this just put me off so badly because i literally enjoy eating here all the time and this recent experience was just not it. i sadly will still be coming because it’s closer to where i live than any other chick fil a but jesus guys at least be a little mindful of what you’re sending...

I made an order at 10:06am the amount was withdrawn from my account pending and we never received it I called to ask and Asia told me they never received the order and it was a glitch on their side and the money will come back in a couple days. Only problem with that which I explained is that was my only spending amount left and it was clear this was not her problem as she didn't provide any solution but to wait and I explained I have 3 kids and we just ran out of drinking water and we needed that money or food and gallon tea. Her staying she new what i was going through sounded sweet but never having to tell your kids nothing was coming she never had to do. I asked was a general manager there she started Morgan want and she was the only one there in charge. I ask if there was anything they can do an she told me to wait on hold just to...

We frenquent chick fila often all over the US. I would have to say this is the worst on every level. This experience has made me realize I need to stay home and cook. The economy is too bad to experience garage like what we experience from this location. We receive cold hard nuggets and fries.. My mom tried her fries first and took them to the counter they replaced them but when she touch her cold nugget she again went to exchange them. The manage (slim white blond hair pulled back) yelled not again. They brought her out the same cold nuggets. I had been on he road all day and tired but nasty lady I am not the one. Maybe you are use to yelling at your tire dusty black boyfriend but I don’t play and I am not your flunky slave. I would advise any and everyone not to go to this location. Lubbock Texas...