The subs at this place are excellent! Have eaten at this place twice now and the service and food quality are the same between both visits. Have only tried one of the subs so far, but will have to try others during future visits. The staff were friendly and took little to no time to have my order ready to go. Plus, one really neat part about this restaurant is that they support first responders if you choose to donate a portion of your purchase. There subs are definitely a step above Subway and who wouldn't want to support first responders. Certainly will be back many more times, so I can try some of the other great subs they also offer. Thank you to our first responders and glad we have such a great restaurant such as this that wants to help this great group of individuals. Thanks again for the excellent food and...
Read moreDriving home from Colorado, stopped in Lubbock for the night. We were craving Firehouse and found this location not far from the hotel. Got there maybe 10 minutes before closing time and might as well have been the first guest of the day with the enthusiastic greeting I received. All three kids working were friendly and warm. Got both sandwiches and all three thanked me on the way out. I had my usual (Steamer - Fully involved) and my wife had her usual turkey. Both were hot and fresh, again this was within ten minutes of their closing time. Wish I’d gotten their names so I could shout them out personally, but kudos to the operator of this location for your hiring and training! Great experience at the end of a long day! Visited 10.28.20, please pass this on to the closing...
Read moreTonight I purchased a small Thanksgiving turkey sub and a medium Thanksgiving in a bowl. When I got home, the medium bowl didn't have any more ingredients than the small. This is not my first time at this store with bad food results. It's typical from the help not knowing what they are doing. The last 3 times I purchased at this store, we got the wrong subs or the toppings were wrong. I'm just not sure why people don't care about their job and found a good job instead of just being there to connect a paycheck.
I called tonight and explain my problem and was told, I'm sorry and have a nice day.
Most likely will not be back at this location or any other as well. You...
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