The food was at one point pretty good actually, but every time we’ve been in the last 2-3 months it’s been the same girl working there and she’s forgotten or messed up part of our order all 6 times we’ve been. When we asked her if we could get an extra non/bread since she forgot ours the previous time, she tried to charge us extra for it. And after all of that, she forgot the other non so we didn’t end up getting extra anyway. When we asked to speak to a manager she said the manager hasn’t been there in weeks, and only shows up once in a blue moon which I have a hard time believing. The food and restaurant have potential, but low quality employees and poor work ethic are running it into the ground. The quality of the food has also gone down significantly from the time it opened. It no seems nearly as good or as flavorful as it did when I first started going. If you want to avoid the frustration, I’d recommend not coming here or maybe try another location. I won’t be coming to this one anymore, never tried the other location here but if they mess up too then I’m just giving up on this place altogether
—- update: After another time going and another disappointment where they did my order wrong, I’ve found out recently that some of the grocery stores and online sell tikka shack sauces. The better alternative, I’ve decided, is to buy the sauces and do it all yourself. You can add spicy/non-spicy the way you want it, and you won’t have the consistent disappointments the restaurant^ gives you. It’s more work, but less...
Read moreSo far my favorite restaurant here in Lubbock . Never experienced anything like it and I am a curry fanatic ! I absolutely love curry and the flavor profiles of what I’ve had so far have never been short of amazing . Great portions . Nearly about 2-3 servings for me in one curry dish . I love the Masala fries also but so far my favorite curry dishes are the Aloo Saag, (which is what is photographed here) , and the Goan Vindaloo. I always get the garlic naan opposed to original . I love their point system cause I usually get my garlic naan free with my points . I definitely planned to try other dishes , and have but these are simply my favorites. I love the atmosphere, the music , the team , the complimentary peppermints , and the beautiful plants inside . This location (Texas tech) I prefer over the other . The chefs are fantastic ! These are very intentional recipes down to the basmati rice style which is quite unique . These ppl know their herbs and seasons very well . And the textures are wonderful . I cook too so i am very flavor aware and tend to be very selective with my preferences . Sure to get you full and have some for later . Very colorful menu and wholesome personalities ! 5 stars !...
Read moreI’ve been coming to this tikka shack since they opened. Part of what made me a regular there was the high quality, fresh ingredients. I used to go two to three times a week when I worked down the street and recently I’ve decided to stop going because the quality of food has dropped significantly. My butter Masala tasted like canned tomato soup with a dash of curry... and I was honestly freaked out a bit when I saw a green bean because I had never seen veggies mixed into my butter masala with chicken so when I saw something green as I went to take a bite it took me by surprise. If the veggies were fresh, that would be one thing, but you could tell they were either canned or frozen because they were super mushy. The only good thing that came from my last visit to tikka shack was the service. The people behind the counter were extremely friendly and prompt. I really hope for their sake they decide to use better ingredients. With how many restaurants there are in Lubbock, this place won’t last much longer if they continue this...
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